Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Ship Via UPS Stores Insurance Maxes at $1,000?

I just read in a couple of places that if you drop off a shipment at an UPS Store UPS insurance liability tops off at only $1,000 - despite additional insurance having been purchased. For items over $1,000 the package has to be given to an UPS driver...

bought an item and immediately realized the shipping was incorrect

Purchased item and immediately saw shipping address was incorrect. Sent a number of messages to seller within 3 minutes of purchase. Seller responded that it was too late to cancel the order and that I needed to contact Ebay Customer service to make ...

Bulk shipping nighmare

When you go to bulk print 20 labels and 15 are paid and 5 failed, then you go and bulk print the 5 that failed how do you go about printing the scan sheet where all 20 are on the scan sheet? How do you print the 20 labels? I was clicking around tryin...

3rd party shipping companies

What companies do eBay consider as 3rd party shipping?

Shipping address updated after shipping. Too late?

Hi. Today I noticed that my shipping address was wrong. I immediately updated it. But I'm concerned that the order will go to the old address as it's already been shipped and is en route from Europe to me here in Canada. Should I be concerned or will...

Shipping to Canada

Right now I only ship to USA but I want to add Canada, how do I do that? Thanks!

No option to void my shipping label

I need to void a USPS label that I sent to a customer for a return package because they no longer need to use it. When I went to void it, there is no option to void, but there is an option to cancel the label. Is this the same thing as voiding and wi...

Shipped computer internationally, arrived dented plus RAM isn't the brand shown in listing

I'm in the USA. I shipped a Dell Precision 3630 to a buyer in Spain. I've shipped a lot of smaller computers without issues but apparently I'm not so great at packaging these Precision 3630s. Or, at least I didn't do a good enough job for a trip to S...

Shipping instuctions...

I want to know how I can send a message to shipper as where to leave the packages because sometimes the leave items in the concierge, which is currently having a lock on the door that does not work and anybody can take my packages, plus me and my wif...

Resolved! Shipping costs seem higher than what is quoted

Ok I know I'm going to get bashed for this question, and I've been selling here for over 20 years, but i can't get a handle on the shipping now for some reason. I guess I need to go back and list everything as Priority Mail and not bother trying to b...

shipping dvds

Is their a cheaper way to ship dvds other than media mail , i see many dvds offered with free shipping at prices that not even cover the shipping costs ???how

Glendale Heights (packages go missing_

I have been with ebay for over 20 years as a customer, i have never contacted them in that time for anything that i can remember ...its almost been flawless. In the last month alone i have had 5 packages go missing at Glendale Heights Illinois . They...

USPS tracking shows Tendered by Returns Agent?

Will I receive this item eventually or should I initiate a refund? The seller was from Sarah, MS and I'm on the east coast. It was supposed to arrive today and I just checked tracking. I did some searching but could not find anything specific to the ...

Resolved! EIS Shipping

If i have my shipping preferences set to exclude most countries if not all but opt in for EIS, does EIS trump the exclusions on my list or do i need to remove exclusions from my shipping preferences?