I don't even know what category this belongs in. I purchased something that came from China and I opened the box and a large cockroach crawled out of the box onto my arm. It was disgusting. I told the seller about it and they replied with this: "Hello, I am very sorry, I accidentally sent my pet to you. Please understand."
Like...I get it was a mistake. But is there not some sort of ebay policy about shipping live bugs to people? If they had just looked at what they were shipping out before they had sent it, they would have surely seen it.
The bug could have crawled into the box during any point in the shipping journey. How do you know It came from the seller? Although that is an unprofessional reply from the seller.
The seller saw humor in it. That is all. It is gross and funny at the same time. Obviously no one would do such a thing on purpose.
It is humorous to you and I because we aren't the ones with the cockroach on our arm. I can tell you that if it happened to me, it wouldn't be funny and my FB for the seller would probably be funny to me but not so much for them. Highly inappropriate. I totally agree that the cockroach could have crawled into the box at any point in the shipment. The seller should have just apologized to try to defuse the situation and it would have cost them nothing. Instead you have a ticked off buyer who conceivably would be justified in returning the item to the seller at the seller's expense.
I would also like to convey the seriousness of a cockroach in a box....
I worked in the hospitality industry for many years. At one restaurant I worked at we never had an insect problem. We switch purveyors who did have an insect (cockroach) problem, once we discovered they had a problem we switched purveyors again but it was too late. Within 6 months we were totally infested and in spite of constant fumigations we were never able to get a handle on it.... we closed within a year and a large part of the problem was the infestation.
Wow, that's a sad situation. I just ordered a teddy bear that is 40 years old. I plan to sterilize it before I hug it or let it loose in my home. Could have bugs as well, Small bugs!
Exactly, I was just thinking about what would have happened if I somehow hadn't seen it when I opened it and had just thrown away the packaging in my house.
"Hello, I am very sorry, I accidentally sent my pet to you. Please understand."
Yeah, right their pet? It may or may not be true. The seller's warehouse or wherever it was packaged may have had a cockroach infestation. Definitely not a pretty sight.
The seller saw humor in it. That is all. It is gross and funny at the same time. Obviously no one would do such a thing on purpose.
I'm thinking it might have been a Google translate error instead. I have no idea how good its English-to-Chinese translation is, not to mention Chinese-to-English, but I do know that if you convert a message from English to Chinese, then translate that Chinese back to English again, you can see some weird alternate word choices creeping in along the way.
evry1nositswindy • seller since 2013
