So I bought an item a few weeks ago. Received it, it's a SNAD.
So I contacted the seller and between the lethargic jibberish (barely readable responses), I could only see that the seller was either covering for their willful sale of the SNAD or totally bonkers.
So I filed a case. For some reason, eBay allowed the buyer to accept a return without issuing a return label, so there was a fine print that said, "If you have not received return label by X, contact us". The X being Jan 31st. So I knew this guy wasn't going to send a label because I contacted him and tried to educate him that eBay doesn't play around and he'll have to pay sooner or later.
So anyways, I had an 8-day trip on the way. It started on the Jan 30th. So I figured, I'd just wait to contact eBay until I got back on the 8th.
eBay decided to auto-issue a return label on the 31st - requiring me to mail by the 7th. I was gone by then. I called them telling them I need an extension. "We can't do that, but the sellers usually wait a couple days before they close the door on you."
"You can file a return with Paypal if this one doesn't work out." Ok... you kidding right now?
So I get back on a red-eye, take a nap, slap the return label on, and mail it morning of the 8th. Case is still open and hasn't been changed.
Check a day later, the tracking information has not updated and USPS does not yet claim they received it. This has been a wonderful theme of this pathetic midwest excuse for a postal system - but I believe, from my experience, this is a system issue rather than postal carrier issue. In any case, it does me no favors. I am almost certain in a day or two suddenly the USPS.com info for the label will magically show 2-days-worth of scans. Will it be in time to help me? Only the superheroes among us know.
Par for the course for this awful place to do buying. It has gotten to the point that every other item I buy is either packaged awfully or arrives SNAD. I buy about half of what I did a few years ago - which for eBay, if counting a 7% fee structure, means they are losing about $7500 a year in fees collected on transactions I was completing as a buyer.
