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Item is 10 days late after estimation

I bought an item February 2 from credit card and eBay estimation said item should arrive between  February 18 and March 5. The seller gave a traking number which says the item was in Canada February 28, since that no more update was made. I try to contact my local PO they said since they was not the one to provided  the tracking number they can’t  locate the item with it. Only option is to wait.   I try to contact the seller he ask me to be patient, which I was agree with.  But today we march 15, 10 days after eBay estimation. So should I keep waiting or should I open a claim  I don’t want to be that guy, that put bad name  of a good seller but if I keep waiting, what would be my options? would I be able to open a claim if it doesn’t arrive? How long I can wait max before open a claim ?

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Re: Item is 10 days late after estimation

File an Item Not Received complaint now. 

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Re: Item is 10 days late after estimation

If I open a case and the item arrive what happen? Can I close it. After.
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Re: Item is 10 days late after estimation

You have 30 days after the latest estimated delivery date to open a claim for item not received on eBay.    It's possible it's stuck in customs. 

previously known as boardnpostsid
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