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Is USPS losing it's mind?

Last week I sold an item from Ohio shipped USPS ground advantage, to a customer also in Ohio, however upon following up on the buyers question on why it was not delivered on EBAYS delivery date, and it went from Ohio clear over to Wisc. and clear back to Ohio!  These two, ebay & USPS need to get together and straighten this out on dates etc....I hope that the ones who are in charge now give USPS a once over and fix it as well.

Shipped to buyer

Tue, Jan 14


Out for delivery

 


Delivered

Sat, Jan 18

Shipment history

  1. USPS: (tracking deleted as per ebay policy)
  2. Sat, Jan 18
    4:23pm
    Delivered, Front Door/Porch
    MILWAUKEE, WI 53215
  3. Sat, Jan 18
    6:32am
    Out for Delivery, Expected Delivery by 5:30pm
    MILWAUKEE, WI 53215
  4. Sat, Jan 18
    6:21am
    Arrived at Post Office
    MILWAUKEE, WI 53219
  5. Sat, Jan 18
    6:21am
    Estimated delivery date updated to Sat, Jan 18 9:00pm
     
  6. Sat, Jan 18
    12:43am
    PROCESSED THROUGH USPS FACILITY
    OAK CREEK WI DISTRIBUTION CENTE, 53154
  7. Fri, Jan 17
    12:00am
    In Transit to Next Facility
     
  8. Thu, Jan 16
    12:00am
    In Transit to Next Facility, Arriving On Time
     
  9. Wed, Jan 15
    6:43pm
    Arrived at USPS Regional Facility
    OAK CREEK WI DISTRIBUTION CENTER, 53154
  10. Wed, Jan 15
    5:28pm
    In Transit to Next Facility
     
  11. Wed, Jan 15
    9:50am
    In Transit, Arriving On Time
     
  12. Wed, Jan 15
    9:03am
    Departed USPS Regional Facility
    AKRON OH DISTRIBUTION CENTER, 44309
  13. Wed, Jan 15
    8:45am
    Arrived at USPS Regional Facility
    AKRON OH DISTRIBUTION CENTER, 44309
  14. Wed, Jan 15
    7:17am
    In Transit, Arriving On Time
     
  15. Wed, Jan 15
    5:11am
    Departed USPS Regional Facility
    WARRENDALE PA DISTRIBUTION CENTER, 15086
  16. Tue, Jan 14
    11:45pm
    Arrived at USPS Regional Origin Facility
    WARRENDALE PA DISTRIBUTION CENTER, 15086
Message 1 of 20
latest reply
19 REPLIES 19

Is USPS losing it's mind?

I'm confused.   The tracking history in your post shows the item was delivered in WI,  in Milwaukee.   Where is the return to OH part?    Did you give us the wrong tracking history?

Message 2 of 20
latest reply

Is USPS losing it's mind?

I agree eBay's estimated delivery dates are unrealistic, but I don't think that's related to this particular shipment as it's not about a late delivery, but rather delivery to the wrong state.

 

"The ones in charge now" appointed DeJoy to USPS in the first place, and it's DeJoy that's destroying USPS so I'm not sure why you think the current administration will do anything to change it.

 

Your package was delivered to the wrong state so you need to take it up with USPS. I don't see anything in that tracking about package forwarding, which means it's a straight-up error assuming your label had OH and not WI as delivery address.

 

File an insurance claim with USPS for lost package since it was mis-delivered. You'll probably be denied and have to appeal. You should win on appeal if you provide proper documentation.

Message 3 of 20
latest reply

Is USPS losing it's mind?

I have a dumb question about shipping.

Walking into a post office and paying to ship my package...using post office postage(stamps)

Or using an eBay shipping label for package...

Would these both packages go to the same shipping hubs in the same cities and states?

Or are there certain hubs only packages would go to with a eBay shipping label?

 

 

Message 4 of 20
latest reply

Is USPS losing it's mind?

Hi @12345jamesstamps . Exact same travel path within USPS network. Makes no difference where the label is purchased.

Message 5 of 20
latest reply

Is USPS losing it's mind?

Ground Advantage I believe usually takes  5-7 business days.  Not sure what's the problem, looks as if the customer got the item in a timely manner.  2 Day Priority Mail costs extra and is faster.  Those eBay delivery estimates are probably when mail volume is light and no weather, holidays, and other obstacles are in the way of delivery. 

Message 6 of 20
latest reply

Is USPS losing it's mind?

1. was deleted. Maybe it had the buyers info and was deleted, but it showed delivery to OH??  I wonder the same thing, but delivery by the Jan 18th for Ground Advantage is an acceptable delivery time. Probably USPS put the package on the plane to the wrong place, and then back on a plane to OH?  I don't work for USPS so I 'm just making a wild guess. 

Years ago, I had a USPS package headed to I think it was Georgia, and it landed in Puerto Rico.  I then filed a missing mail report and then it went on its way to its destination to Georgia. It seems like my package went many states and then PR instead of the easy route to Georgia.  I don't understand the reasons where the packages / mail goes, as long as it makes it to the destination in the time I paid for ( Ground Advantage 5-7 business days).

Message 7 of 20
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Is USPS losing it's mind?

Considering USPS delivers about 23.5–23.8 million packages a day, and most of it is automated, a few mistakes are bound to happen.

Message 8 of 20
latest reply

Is USPS losing it's mind?


@quicksilverdiecast wrote:

Last week I sold an item from Ohio shipped USPS ground advantage, to a customer also in Ohio, however upon following up on the buyers question on why it was not delivered on EBAYS delivery date, and it went from Ohio clear over to Wisc. and clear back to Ohio!


Where in that tracking history is the "clear back to Ohio" part? What you posted looks like a routine shipment to Milwaukee, at which point the USPS found an address in Milwaukee that evidently matched the label on your package in all details... so they delivered it.

 

By any chance are you using QR codes for your shipping labels and having your post office print the address label for you? If so, is it possible that you showed them the wrong QR code for your Ohio package?

Message 9 of 20
latest reply

Is USPS losing it's mind?

Agreed here.  The USPS is awful.  I have one now going to KY.  It's now late and in FL!   ebay needs to help us here withe delivery times and late %.   95% is WAY too high.  Amazon is 90%.

Message 10 of 20
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Is USPS losing it's mind?

Oh, also, I've had 2 recently that never got a scan until they were delivered!   So this goes against late shipment rate.  Ebay-That metric is also too high with all the problem from the USPS!

Message 11 of 20
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Is USPS losing it's mind?

Well, I've just had another one where the USPS didn't scan until delivery.  Ebay are you listenting?  I can give you an example order number/tracking if you want to look.

Message 12 of 20
latest reply

Is USPS losing it's mind?

They all go to the same hubs, whether one buys postage online or at the post office. Same with letters sent with stamps or are metered mail (like ESE). The only difference is postage paid for at the counter is dramatically more expensive, and involves wasting time at/going to the post office.

Message 13 of 20
latest reply

Is USPS losing it's mind?

There is no alternative path to many POs.

 

If misrouted by human error, the package may have to back track before it can be properly routed.

 

There is insufficient volume to  many POs to justify multiple paths. Part of the reason USPS is consolidatng some nearby regional hubs.

 

 

Message 14 of 20
latest reply

Is USPS losing it's mind?

If it is going through the midwest, expect major delays.  The news just did another story on the USPS regional centers. This one was in Louisville.  It was on WDRB41 News.

Packages sitting everywhere.  No postal employees in site.

Message 15 of 20
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