cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

International Shipping Labels - Addresses Too Long

Hey Gang,

This has me confused and wondering...

When I go to ship international labels on eBay, I run into many addresses that are just too long and then I have to manually edit them.

Is there any plan for eBay to ensure, at the time the buyer uses checkout, that the address is the "right" size for the eBay shipping label? On a small scale, this isn't a big deal but we pack a lot of orders so it becomes a time burner. 

Thoughts?

 

address way too long.jpg

Message 1 of 3
latest reply
2 REPLIES 2

Re: International Shipping Labels - Addresses Too Long


@dream.store.2 wrote:

Is there any plan for eBay to ensure, at the time the buyer uses checkout, that the address is the "right" size for the eBay shipping label?


Well, the buyer is putting in a valid address; it's that pre-paid VAT gobbledygook being added by eBay that's pushing the address into Overflow Land. I don't know of a programmatic solution to suggest here; in cases like this you may just have to manually re-balance the address across Lines 1 and 2 as best you can.

 

I can see that Line 1 of your British address ("The Keep" - God, I love those old country addresses...) has plenty of room available to pick up at least a portion of whatever is on Line 2, perhaps after adding a comma to the end of Line 1 first.

Message 2 of 3
latest reply

Re: International Shipping Labels - Addresses Too Long

@dream.store.2 

 

I've had numerous similar examples, mostly addresses in Asia. Clearly, the eBay registration page doesn't have the capability to recognize that a given address will fail the eBay shipping app. 

 

This should have been anticipated from the beginning, and certainly should have been fixed years ago. One would think that care would be taken to maintain a customer's address as accurately as possible (what could be more important for a company that depends on the mail system?).

 

I hack it as best I can and then have the multi-literate folks at my local California post office check it. EBay will be out of business before anything reasonable happens.

 

Mike

Message 3 of 3
latest reply