eBay

How is Pirate insurance international insurance compared to Stamps.com.

I just started using Pirate for some international shipments and have used their insurance. Does anyone know if it is reliable? I've been using Stamps.com insurance for awhile and based on my experience they are very reliable. I notice Pirate is chea...

Fed Ex Fed Up!

Fed Ex aka Fed Up damages an itemItem was heavily padded in a sturdy boxBuyer's entitled to a refundFile a Fed Ex claim showing item as sold, as padded, (I always take photos of fragile & or expensive items properly packed just in case...) + damage p...

Is it possible to split shipping cost on 1 auction when you have heavy items?

Hello! Just wondering if you can have 1 auction (for heavy dinnerware) and ship 2 boxes and split the cost when you purchase shipping from eBay? For example, I charged 50.00 for shipping. But when I want to buy label, is there a way you could split i...

eBay has completely broken FedEx shipping

I am now dealing with the FOURTH shipment that FedEx will not leave at my (business) address because no one is there to sign for a package where the seller NEVER requested a signature. The seller cannot make changes to the shipment - if they call Fed...

almost one year without money blame ebay and ecu-testing

im waiting for my money almost for and year and no sign of it, i have wrote more then 30 emails for ebay and always same response for different operators, send 20 emails for seller and nothing only says we have refund you by ebay, conclusion i lost 1...

should calculated UPS shipping match actual shipping cost?

Hi, I recently sold a bicycle on auction. While it was still in progress, I packed the bicycle and added to the listing the accurate dimensions, weight and my "from" zip code. Once the auction completed, a shipping cost for UPS Ground was generated b...

Mailing Labels

How long are postage mailing labels good for? If I print a USPS postage label today must I mail the package today?

Buyer refuses to pay custom duties, wants a refund. How do I contact eBay?

Hello - I have a buyer in France that states openly that he refused to pay the duties when the package arrived. Also tracking shows they tried to deliver it on October 18th with the message "attempted delivery" which corresponds to what he stated. Th...

I have made a sale and want to ship USPS with Ebay

Shipping address

Hi  I have a problem when I want to add my shipping address.  

Buyer paid, but wrong shipping service locked in and I can't print correct label

Frustrating one. I sold an item and after packing it found it to be heavier than the listing weight and larger than dimensions stated. To fix this I put in the correct data into the customer's invoice and substituted UPS for the default USPS because ...

Discounted UPS shipping costs not displaying in listing

I am trying to list some larger items for shipping. A large coffee pot that display a cost of $59 to ship to California, I updated my ebay shipping settings (Carrier-specific discounts )for buyers to allow for both discounted UPS and Fedex pricing.Ca...