Shipping

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Different shipping address needed for invoice

Hi I have a person who won 3 auctions of mine. She sent a message requesting combined shipping before she pays for them. Not a problem. Went to send an invoice found out the address that she has was an international one which I do not ship to. I sent...

Buyer started return request but never returned the item

Buyer said that the item was not as described and opened a case. I am just wondering how long is the buyer given to return the item? It’s been a couple of days. I’m new to all of this. The buyer seemed rude and isn’t communicating with me.

Is it a good idea to get a PO box for a return address to help prevent identity theift?

I keep hearing your information can easily found if someone really wants to. I was wondering if it might be a good idea to get a post office box for an ebay return address to help prevent identity theft. Once you find out you are no longer getting yo...

Shipping from Europe

Hi! This is my first time trying to sell something on ebay but I don’t know anything about shipping. I want to sell something from Slovenia, EU on ebay and I don’t know how to calculate shipping costs since I have no idea where the buyer would be fro...

'Live' item sellers, have USPS delivery times improved in the last 30 days?

Water Gardening/live pond plants are my most profitable sales items, but this Spring/Summer USPS killed too many of my packages! One week alone, eight out of twelve customers reported receiving dead plants - because USPS had taken 8-14 days to delive...

Strange occurrence: expensive item came back RTS, address buyer gave was to a Post Office?

I sold a camera lens for a little over $500. The buyer paid a day later. I packaged and shipped the item as usual using Priority Mail. A few days later the package came back to my doorstop with the message "return to sender insufficient address". I m...

Resolved! Ebay's Postage Guarantee

I hope that all seller realize that if you are using Ebay Postage, which is guaranteed is only for the buyer. If the postal service places an item in the wrong mail box or in my case the wrong postal box within the post office that guarantees the buy...

Resolved! Calculated flat rate for listings with multiple quantities

Maybe this is possible and I'm not seeing it...but I want to set up a listing using a padded flat rate mailer with calculated shipping. For listings with a single quantity, it's fine. But if the listing has multiple quantities, should the buyer puts ...

Shipping Again

How do I ship a item back to a buyer that already paid for it. Just didn't get it first time it was sent, and I got it back. How do I send it back to her and have her pay for the shipping of it back to her again?

Sold an expensive item need help with shipping

I recently sold an item for $650. its small and light weight. my question is what shipping extra precautions should i take to help ensure buyer gets item safely and lessen my chances of them saying they didnt get it, etc? so far i want to use USPS an...

eBay Standard Envelope Tracking is still hot garbage. 👍

Card mailed August 7th. eBay tracking still only says that "a label has been created." Also, eBay is holding my payout funds until the item is delivered. ...which will be when?? What a joke. Glad PWCC is leaving eBay, any card selling service they'll...

buyers cant pay

why is ebay not accepting my debit card payment ?

Resolved! Shipping to NZ

Hey AllI was wondering I have an item coming to me in NZ it's been 11 days since shipped and it hasn't even left the USA yet is this normal? It was shipped First class package international.Thanks all

Combined shipping discounts

Hi! I've read quite a few posts on this but I'm still not getting it. I want to be able to offer discounted shipping if more than 1 item is purchased at the same time. Example:Customer puts first listing that has $15 shipping charge in cart.Then same...

USPS Arrived at Origin Transfer Airport

Hello can anyone help my clearing out a package status, this is pretty weird. The tracking looks like this, it is an international delivery, the destination is Russian Federation. The tracking had a delay in updating for a few days, like what happen ...