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Incomplete Delivery

Only part of my order was delivered.

I have sent a message to the seller but they have not replied yet.

How much time should I give the seller to reply before lodging a claim with eBay?

Message 1 of 6
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5 REPLIES 5

Re: Incomplete Delivery

Give the seller at least 48 hours to reply before alerting ebay.

disneyshopper
Volunteer Community Member

Message 2 of 6
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Re: Incomplete Delivery

Thanks Disneyshopper. I will.
Message 3 of 6
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Re: Incomplete Delivery

In case this your first time dealing with opening a case make sure you open the correct one. Do not open INR (item not received) because tracking will show you did receive something. Open NAD (not as described).

Message 4 of 6
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Re: Incomplete Delivery


@bearswatching wrote:

In case this your first time dealing with opening a case make sure you open the correct one. Do not open INR (item not received) because tracking will show you did receive something. Open NAD (not as described).


^^THIS^^

@tuttle1158 

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 5 of 6
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Re: Incomplete Delivery

All is Well, so far.

The Seller contacted me after I sent them a second query and it appears there is a second package in the mail that contains the rest of the product.

Message 6 of 6
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