The eBay Community

eBay required my credit card to refund to buyer ...

A buyer bought cable from my store, right after he made the payment few minutes, he requested to cancel the transaction (that's mean money from buyer is still in eBay's hand, not transfer to my bank account yet)When I click "Approve" the request to c...

What gives, nothing left after fees and shipping?

Starting the week with a zero balance, I had one item sell in 7 days, it went for $15, plus $9 shipping. I printed the label, shipped the item, the label cost me $8.96. It sold through the global shipping program. After fees, I see ebay sent $2.25 to...

why do shipping fees vary wildly for the same item (domestic)

I'm searching for a relatively small, lightweight toy car in the U.S. and when the search results come back I'm seeing shipping fees anywhere between $8 and $50 for the exact same item, no matter if the seller is in Delaware, Mississippi, or Colorado...

Tasks missing from Seller Hub / Overview page

Where is the Tasks page on the Seller Hub? It has been removed and I can only see this option to make an offer on my phone. Why remove the Tasks option on the computer and leave a blank space where it was? Many sellers still work on a computer. When ...

Low views, Low sales?

I just searched Cast Iron Gray Spray Paint (sorted low$ to high$) 60 results.This is what I ended up buying, but It was not shown in that search. SEYMOUR Cast Blast Iron Gray Finish Aerosol Spray Paint 12oz US-made Case 6/cansThis seller has two list...

My buyer opened a dispute saying that the item was not received, while tracking information says "de

This is a bit strange .... My buyer opened a dispute, saying that the item was not received, while tracking information says deliveredTue, May 13Delivered, Front Door/Porch Is this some trick? and what is the best way to respond?

Who is allowed to Presale an item?

If I purchase an item somewhere on a presale, can I turn around and sell it on eBay before I actually get it out of I don't know the exact release date?

Responding to a buyer regarding return postage cost

So one of my accounts accepts returns with the buyer pays return postage setting. This is new to me and I’m testing it out as I’m primarily used to having free returns on other accounts. Most of the items in this account are typically cheaper because...

Refund for damaged items

Hello all. I’m new here. Literally never sold on eBay before and the first item I sold was purchased for $255 sublimation printer. Total cost was like $360ish. The item arrived damaged. I did my best to package it. I have very detailed discription ab...

Shipping labels won't print - again - downloads as pdf file instead

Anyone else having fun with this glitch? Trying to print my shipping labels for today same as always. Instead of simply printing as always they now download as a pdf file. I don't want pdf files for one time use shipping labels cluttering up my compu...