01-22-2021 10:38 PM - edited 01-22-2021 10:39 PM
What is going on with the USPS. Shipped this 10 days ago 1st Class, have they lost this item or extremely slow...? Only going from Rhode Island to Michigan.
01-23-2021 02:07 AM
Christmas returns and still employee issues around Covid. Also USPS cleaning up the package backlog in some areas. It didnt just magically go away. There was collateral damage.
01-23-2021 03:15 AM
Absolutely disgusting service from USPS. I buy a lot on Ebay and this is a serious problems here. I cringe when sellers use USPS and ya know most of them do here. It’s getting to the point that I am going to have to ask the sellers here to send this stuff Fed Ex or UPS and pay extra. Terrible problem here and USPS is NOT going to improve anytime soon.
01-23-2021 03:21 AM
You first need to change your shipping charges before potential buyers buy. You CANNOT change your shipping rates after they buy.
01-23-2021 06:54 AM
Sellers here at Ebay and every other place sellers ship things purchased online should think of USPS as currently defunct. It would stop a lot of headaches before they ever started.
01-23-2021 07:52 AM
Yes, as @pooh333piglet noted the Tidal wave that hit the USPS was MASSIVE and they are still digging out. If something was headed for MI then it is possible item is stuck in the Detroit area which is infamous now for its bottleneck. I have something stuck there.
So take a deep breath and be patient. You can start the missing mail process (2 steps) to see if taht jars thinsg loose.
01-23-2021 08:20 AM
Yep, USPS is still bad news if a shipment hits any of the still backed up, understaffed distribution centers. Most of those are in the Midwest and Eastern states.
01-23-2021 04:29 PM
Thanks for the replies everyone. Still no movement today, I signed up for email updates a few days ago but still nothing. Yeah the usps is pretty sad right now and now they are raising prices yet again! May have to start using a different shipping service soon especially for pricier items.
01-23-2021 04:39 PM
I'm still seeing major backlogs in PA, MD, MI, MA, OH and a few other areas.
01-23-2021 10:05 PM
Yep, they are still working on the holiday backlog. I've seen pictures of 10 semi trailers parked at the Phoenix hub that hadn't been unloaded for 3 weeks at the time of the photo, and PA hub had a 50'x80' indoor area stacked 9' high with packages. It's gonna take 'em awhile to get caught up.
01-24-2021 05:12 PM
Well since they are so backed up then Ebay needs to allow a couple months before buyers can open a case against them. I don't want to be losing hundreds of dollars because they are so late and they will still get their item. Ebay needs to stop robbing sellers!
01-25-2021 01:59 PM
Yeah, no one wants to loose money on an eBay sale!
Have seen a few posters who have been keeping their buyers informed of the delays and commencing the Missing Mail process with the USPS as ways to show the buyers they are doing what they can to help get their items delivered. Generally that has been a good approach and has been successful in avoiding INR cases. Others refund right away and then file Package Intercepts to get their stuff back. Maybe some of that could work for you?
01-25-2021 06:50 PM
Thank you for the reply. Yeah, I think I'm going to try a missing mail case right now.
01-27-2021 07:36 PM - edited 01-27-2021 07:38 PM
I filed the missing mail claim a few days ago and didn't hear back at all. So last night I filed the help claim and 14 hours later they already closed the case and said it was resolved and said "the Postal Service™ has experienced minor operational impacts as a result of the COVID-19 pandemic." and "Therefore, we are recommending you wait approximately 10-14 days before filing a missing mail search. However, if after that time your package has not arrived, please follow the below instructions for filing a missing mail search." Well I already filed the missing mail after 10 days, at this point I just hope the buyer doesn't open a case because I doubt he will receive it any time soon, just terrible.
01-27-2021 07:39 PM
The "minor" is hysterical .