Neither bot nor human can help you with a could be fraud account. Accounts are active or not active. If they are active, they can buy.
You are wasting your time. When they had humans helping you would have been wasting your time and their time.
If you want to describe your suspicious in detail, some posters will waste their time arguing about what you should do. But if the package was not delivered and the MBG has expired, the answer may be to do nothing.
