02-05-2021 03:11 PM
Is there a way to get a QR code for this label without voiding it, waiting for refund and purchasing another? Or should I just go find a place to print this label? Thanks for advice I’m new and always love to learn the hard way lol!
02-09-2022 07:33 PM
I did the same thing. Did you find a solution?
02-09-2022 08:15 PM
There is no way to change it @backporchview. If you need to switch from printable label to QR code or vice versa then you need to void the label and purchase a new one.
02-09-2022 09:17 PM
Thanks! Appreciate your response.
02-21-2024 11:10 AM
I screwed up on my QR code shipping label and it shows it as eBay then the number and I have no idea on how to fix it. I am new to eBay and I am not sure if I void it then the whole sale goes as a refund of what?
Chris
02-21-2024 12:19 PM
@hunchr_60 wrote:I screwed up on my QR code shipping label and it shows it as eBay then the number and I have no idea on how to fix it. I am new to eBay and I am not sure if I void it then the whole sale goes as a refund of what?
Hey Chris, welcome. You haven't provided enough information to understand the issue you're having, so I'll offer a general response about reprinting and voiding labels. If you can provide more information about the problem (did you enter wrong weight/dimensions? something else going on?) we can probably help provide more specific assistance.
To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.
To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.
For future reference, the moderators tend to lock old discussions as they can contain outdated information. Your issue can also get lost in the shuffle as people will read the original poster's problem and miss yours. So it's better to start a new discussion thread than revive an old one @hunchr_60 .
02-21-2024 12:53 PM