Shipping

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Resolved! How to ship small electronics with less than 1g lithium batteries?

Hi guys, I am planning to start selling small electronics with less than 1g rechargeable batteries. I understand they need to be sent via USPS Ground Advantage. However, since these are new electronics, can I just ship it on bubble mail?Not sure how ...

Help! Buyer wants a refund for late item still in transit

I had a buyer request a return for an item which is still in transit a day after eBay's estimated delivery date. They are saying that it was a birthday present and that person is leaving the country, and that I should pay the return shipping and refu...

Resolved! International Shipping Issues

eBay only charged the International buyer from Brazil $14.03 but the system is charging me $19 that is not fair!!

Resolved! Discontinuation of USPS First Class implications for service to/from Alaska and Hawaii

A recent announcement by USPS says they are merging their First Class, Retail Ground, and Parcel Select services into a new service called Ground Advantage. I ship from Alaska and currently send lightweight packages less than a pound via First Class ...

Mystery labels

I have these labels which I would like to use for shipping labels. However, in order to find a template, I need to know the maker and product number. These are 3-part labels on a roll with a 3" core. I am attaching a drawing to show what they look li...

USPS lost package - eBay loses

I am both a buyer and a seller on eBay. I ordered an item that shows as delivered but I did not receive it, and it was probably delivered to someone else's mailbox. It wasn't expensive ($6) but I just don't feel it is fair for the seller to give me a...

Resolved! My Buyer received a broken item! HELP!

I received a message from a buyer who got my package delivered yesterday and it was broken in multiple parts. I was sent pictures. All I seem to get out of Ebay AI Help is to start a return. I am not a big fan of returning a large porcelain platter i...

Will the ups label auto refunds if that transaction is canceled?

Will the ups label, paid directly in eBay system, automatically refunds to me, if that transaction is already canceled?I am the seller who pays for that ups shipping. Then actually we did not ship out the item and made a cancellation. Do I need to ca...

Foreign buyer selected domestic shipping.

I sold my first item on Ebay as something of a test and the first problem arose: The items is sold but the buyer was able to select domestic shipping. I am a seller from the Netherlands and the buyer is from the United States and as much as I would l...

Shipped an item via UPS purchased thru ebay - item arrived damaged - how to file a claim.

I sold an item and used EBAY for shipping. The item arrived damaged and I issued the buyer a full refund. My question is; how do I file a claim? Where do I file a claim? Thanks so much for any help!

Getting 500 error on fetching orders on Sandbox

Hello all, I am trying to fetch orders form my sandbox account using Oauth User Token using this endpoint,https://api.sandbox.ebay.com/sell/fulfillment/v1/orderand getting { "errors": [ { "errorId": 30500, "domain": "API_FULFILLMENT", "category": "AP...

Global Shipping Programme

Does anyone know if it is possible after listing an item(without a bid)to change the delivery method to the GSP? If so how is it done please? My husband is pulling his hair out(despite being nearly bald) as he has had an enquiry about his item from J...

Heads Up Midwest Shippers!

Just an FYI, a major USPS distribution center is buried in back-logged shipments. If you're shipping to, from or through the Oak Creek distribution center in Milwaukee, WI, then you may wish to inform your buyers of the impending delay. https://www.y...

Are you encountering problems/delays with US Postal Service deliveries?

I live in southern Maine, and ever since covid, we have experienced chronic problems with mail delivery. Personally, I have had at least ten instances during that period where I did not receive an item, or the person I was shipping an item to did not...

Exorbitant shipping costs

I’ve enjoyed buying from eBay for a number of years. However, my fondness for EBay is beginning to fade due to the exorbitant shipping costs. Often the shipping is, not only more than the item I’m buying, but quite often double the cost. I realize po...