Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Labels are sideways when I buy in bulk, can’t print using my thermal label.

Last two days when I buy labels in bulk on eBay,the labels are not vertical like they were, but sideways. No matter what I do, I can’t get them to turn vertical when I get to print screen, and when I print them using my thermal label, the labels are ...

Lost canister

I've been waiting on two canister of window film for close to a month. It says it's in opa locke fl. This is really terrible because I need them badly

Item returned to sender due to sender'e error, but Ebay shows it was delivered to me (buyer)

Is this the new kind of scam? Won a relatively high value auction from a new Ebay seller (few feedback).Everything seemed fine. Paid through Paypal. Shipped fast.The seller is close and the item was supposed to be delivered to me today.Instead the it...

Resolved! Ebay Choice of Shipping

I so much wish that before I die, which isn't far off terminal cancer, that Ebay will do two things. First, use any other shipping than USPS, it's the slowest way to ship stuff, give us a choice!! Second, give me a option to talk with a live person a...

International shipping. Stop for certain items only?

How do I delete the Inter'l shipping option on an individual item I want to list if I want to sell to USA only.TY

Shipping Furniture

Relatively new here and trying to figure out best way to ship furniture. I have used FED Ex ground and frieght but the cost is high. Also, I have a buyer who wants an estimate for shipping a piece of furniture. I asked her for her zip code only so I ...

USPS tracking is so fast.....

I mailed something July 31st and it arrived August 3rd with tracking from the USPS...from San Francisco to New York...didn't use an eBay label...just a walk into my post office as I do every week and mail it.I never know how fast sometimes my items g...

Waiting for Shipping refund

I created then immediately canceled a USPS shipping label. I received a confirmation email stating that it was canceled. But when do I receive the money and or who can I contact about it.

bad service from usps/ebay/paypal

Los envíos de USPS son HORRIBLES!!!.No tiene seguimiento real. Usps indica entregado CUANDO SOLO han entregado la encomienda "al AGENTE PARA ENTREGA FINAL". nO HAY SEGUIMIENTO NI INFORMACION DE DICHO PROCESO.OBLIGAN A USAR USPS, no hay forma de elegi...

Item did not arrive at ebay hub

Hi, I bought an item from USA and it was delivered on monday to Glendale Heights to individual but still it did not arrive at their hub which is kind of concerning because every item that I have bought before was quick to arrive at their hub. Is it n...

ebay permits sellers to list items as located in US when they aren't, according it's AI

Item listed as located in New York state when it's actually in Hong Kong. I reported this deception, and their AI found it doesn't violate their listing policy. I submitted a second report.

Resolved! Claim amount for lost mail

Hi. My package got lost by USPS. I filed a claim and uploaded proof of what the buyer paid. The claim was approved. Now I pay that money to the buyer. Package was shipped ground advantage. My question is, did I just loose my items and get no reimburs...

USPS Taking Too Long On Insurance Claim

I sold a 1970s 8mm film projector and shipped it to the buyer by USPS Priority Mail. It arrived damaged. I had the buyer ship it back to me - I paid for the return shipping. Upon receipt of the projector, I immediately refunded the buyer. I found tha...

eBay refund page not working

I have been trying to refund postage to customers but the refund page is just not working. The reason for refund is not there and the rest of the page is 'greyed' out meaning nothing can be entered. This has happened before but it usually clears itse...

Calculated USPS Ground Advantage undercharging by 12%

I sold an item today - 22 lbs 38x18x13 with calculated USPS ground advantage. The buyer paid $133.66 but the label cost is $158.55. This is approximately a 12% undercharge. I checked the estimated shipping cost with eBay shipping calculator and it di...