I have not received my item.

[fireice958-9]

I purchased a item during  July 28th, 2017 and the estimated delivery date was August 2nd to August 5th. I contacted the seller numerous times, and they have never responded. This has never happened to me before when I purchase items on eBay. 😞 eBay told me to wait until August 11th, and if it passes that date they will intervene. I have been wondering what does eBay do when they intervene? Do I recieve a refund or do they contact the seller? 

If anyone could elucidate, I would be much obliged. 

[chinohighcowboys1963 · Accepted solution]

If the last estimated delivery date was 8/5, you can open an INR case now. Follow instructions of the case, and respond to it if/when eBay tells you to.

You will eventually get your refund.

[fireice958-9]

Thank you! Oh, and thank you for your quick reply as well.

[sylsy.ca.0kimdw]

how do I open a case

[hafoster]

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@sylsy.ca.0kimdw wrote:
how do I open a case

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On Aug 12, a new apparition will appear to ask eBay to get down on it.

Firmly click on that, and eBay will elemonade a case for you.

[hafoster]

[molebogenrakgabyan-0]

hi how do I go about to do this I have also been scammed

[chinohighcowboys1963]

Read eBay's MONEY BACK GUARANTEE. It tells you exactly what to do when you don't get the item you purchased.