How to send Invoice to buyer for 2nd shipping label?

[importparts123]

Anyone know how to send a buyer an invoice for payment for a 2nd shipping label? Since payments aren't managed through paypal anymore, can't find anyway to send the buyer an invoice. Only thing I can think of is asking for their paypal email but I'm sure there is another way, I just can't find it.

[treasurestadium]

I spoke with eBay's customer service in the past, and they suggested for us to ask for their PayPal address. It worked for me. 

[forward-motion]

Through ebay after the buyer has paid you cannot send an invoice. You can only send a receipt or packing slip. 

[importparts123]

Those are the only options I see. 

[forward-motion]

The invoice is requesting payment, so the ebay bots think the payment is made and there is no need for an invoice.

[johnrj1226]

Why would you need to send an invoice for a second shipping label?

I'm assuming your buyer  has already paid the appropriate shipping charge in stated in your listing.

[importparts123]

item was returned due to addressee unknown. buyer had issue with his PO. 

[toysaver]

One resolution is to refund the original sale and relist so buyer can purchase with corrrect shipping information.  The order can be cancelled citing something is wrong with the buyer's address.