Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Slow Shipping/Stalled times

Any one else having Issues with orders taking more time than usual or stalling for days in one place? Mail is extremely slow first class and even priority. so far none of my buyers have complained. Is USPS having computer or labor issues? Any one hav...

Shipping /Invoice Nightmare!

Oh, Boy! This may take a while!I had a guy buy an item from my ecrater stuff (also listed Here), then he Came Here and bought Two More (Star Trek slides/prints) and Paid for them Individually! As I was filling out the shipping forms, I noticed that t...

how do you revise an order when buyer paid? the shipping was more than agreed They said theyd pay$25

they agreed to pay the extra shipping on item and asked me to send them a billing request for the extra $25. How do i do this? I tried the help from operator and im not good with computer all i need is to invoice him and theyll pay, thanks for youre ...

GSP shipping to NZ

Hi all! I have ordered an item from the US being shipped to AKL, NZ. It is showing as ‘handover to airline’ at o’hare airport/Chicago for a week now. Is this standard? I understand there must be delays with the pandemic etc but it seems quite long. I...

Shipping label margins gone again

Anyone else having the problem of the shipping label margins having disappeared AGAIN? A couple of weeks ago, my shipping page changed again, this time without warning and without the option to go back to the old page. No biggie, except now the optio...

Global Shipping program shipped the wrong item

I sold an antique Bank that shipped through the global Shipping program. The invoice was filled out by the manager in Kentucky stating that the item was an antique Bank, however the buyer did not receive a bank. He received some signatures and memora...

Resolved! New requirements to ship liquids (in particular, perfume).

Hello, at the time I had packaged a full perfume bottle, the USPS required that the box have the mark "ORM-D Parcel Post" to note that it must be shipped ground only. I just happened to do a quick Google search to remind myself about this marking and...

Resolved! I would like to exchange my order for the correct Cat. Number. I do not really want a refund.

FedEx Express

Why can we not use FedEx for international shipments? I only see USPS and UPS. Shipped something USPS and let’s be real the government is beyond slow. Haven’t had an update on it in 9 days.

Russian post shipping

I am a new ebay user. Won a camera on bid. Seller sent the camera on May 20 via Russian Post to be delivered in Canada. The estimated delivery date was 20 July. On July 1, there was an update in tracking, "Processing in Canada". After that there is n...

Adding an item to International shipping.

I am in the US and have a buyer in Australia who has already purchased an item and paid for the GSP for it. He wants to add another item I told him about but have not listed yet. He'd lke to combine shipping for the two items. Do I have to cancel the...

Changing Auction Shipping Constraint

I am a new seller. I listed an item and following eBays suggestion by selecting the fixed shipping cost option (I used the max. cost for shipping to the US). I did not think about an international buyer. Now I have bids on my item from foreign buyers...

Resolved! postage labels

Is anyone else having problems with printing postage labels? I sold 2 books which I usually ship media mail and when I go to print the label it shows that media mail is not available for this category??? What the heck!!

Packlink Warning about wrong addresses

Sold a 5kg item recently and as i was confused by these codes ebay put in the address I decided to use ebay shipping via packlink so it took me to hermes plugin and I printed and paid for label. However when hermes went to deliver item they said ther...

Shipping items

I need to sell my item to buyer who won bid on ebay. The buyer send me pending payment through PayPal and asked me to ship item and send him tracking number. After tracking number is received my money funded as the agreement says on PayPal . Can I sh...