How to print 1 page that shows the shipping label and item details
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‎01-27-2025 10:37 AM
After selling a listed item I used to be able to purchase the shipping label and then print a single page that contained the sales data at the bottom of a page and the USPS Shipping Label at the top of the page.
I can no longer see how to use that process. Is it no longer available???? The process now is subject to the inability to show and print the sales data and shipping on one page. And, the current process is rife with errors. For example, I just sold and was paid for an item whose shipping weight is 8 oz. using USPS GROUND ADVANTAGE. The item weight on the shipping label shows "0 lbs 1 oz s zone 5, NO SURCHARGE". I cannot find a method to correct it. Please provide accurate instructions to solve this recurrent dilemma. Thanks from the bottom of my heart.
Re: How to print 1 page that shows the shipping label and item details
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‎01-27-2025 12:02 PM
Not sure about what you used to get but with the Order Details page you can get all the information about the sale and the Tracking Number if it was entered into eBay will be there as well.
Re: How to print 1 page that shows the shipping label and item details
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‎01-27-2025 01:25 PM
Hi @jerlice . How much did you pay for the 8oz package that shows 1oz on the label? That info will help to determine if there was an error with the weight entered, or if it's just something weird about what's printed on the label.
As for the order info you're looking for, you can only access the "receipt" info when you use single labels through the website - not bulk labels and not the app. Assuming you're using single labels, see below and look at the last screenshot for the checkbox that says "add receipt and instructions." You can only change this setting before you purchase a label, within the label flow, and cannot change it after the fact. So you'll have to wait for your next sale to change it.
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On the label purchase page first make sure your label options are expanded (text is slightly different from below screenshot - it now says 'switch to advanced shipping'):
When your shipping options are expanded:
