How to find seller that sent wrong item

[card-city]

An EBay seller sent me the wrong item and i Don’t know how to contact the seller cuz the Seller’s eBay name is not on the label. So i Don’t know what card they were supposed to send. So how do I look up the seller, using only the shipping label that they sent?

[mtgraves7984]

So how do I look up the seller, using only the shipping label that they sent?

@card-city 

I'd suggest that you find the item in your Purchase History and open a Return request. It's much easier. Good luck.

[bennotbill]

If you're saying you have bought some similar items, which have arrived without any note who they're from and no tracking, it can be difficult to sort out which is which.

I've had that problem myself and had to go by the area given on the posting/franking stamps on the parcel. I assume there's something similar in the States on parcels. It's a bit long winded to compare this with the item/seller locations but sometimes there's not much else you can do.

[kensgiftshop]

Match the tracking number on the package with a tracking number in your purchase history.

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.