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How do I return a counterfeit item without paying restocking fee?

The seller sent me a clear counterfeit and I'd like to return it, but the seller has a 10% restocking fee on their listings.  If this was a case of me not liking the item, I'd be fine paying the fee, but as it's a counterfeit I think I should be exempt.  Is there a certain way I should submit the return to ensure that I don't get hit with that restocking fee?  I thought you used to be able to open an 'item not as described' case, but the workflow seems to have changed a lot since the last time I opened a case. 

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Re: How do I return a counterfeit item without paying restocking fee?

It is best to just do an item not as described case. IF You put down contefeit then eBay will make You PROVE it is conterfeit. So, You would have to get a verified statement from someone who does values ( like homeowners insurance policies) saying FOR sure it is a conterfeit. You would have to pay to do that so it is not worth it. 

The results are the same anyway. The Seller/eBay will have to send out a label for You and You will return it, and then get credited for the original shipping and the original price. The Seller can Only charge a restocking fee on Items that You changed Your mind on. So, If You are unhappy file a case on her. ; ) pam 

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Re: How do I return a counterfeit item without paying restocking fee?

It is best to just do an item not as described case. IF You put down contefeit then eBay will make You PROVE it is conterfeit. So, You would have to get a verified statement from someone who does values ( like homeowners insurance policies) saying FOR sure it is a conterfeit. You would have to pay to do that so it is not worth it. 

The results are the same anyway. The Seller/eBay will have to send out a label for You and You will return it, and then get credited for the original shipping and the original price. The Seller can Only charge a restocking fee on Items that You changed Your mind on. So, If You are unhappy file a case on her. ; ) pam 

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Re: How do I return a counterfeit item without paying restocking fee?

Got it, thanks for the info!

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Re: How do I return a counterfeit item without paying restocking fee?

" IF You put down contefeit then eBay will make You PROVE it is conterfeit. "

 

 

False.

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