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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Vetrans day and PO closure

So I sold something Thursday and have one day handling. My calendar said Vetrans day was Friday. My Ebay ship by date said I did not have to ship till Tuesday (?). I went to USPS site and it said today (Saturday) is the observed holiday. So was the P...

Resolved! A buyer wants to have an item shipped to a diifferent address than her billing address

She would like to purchase the item as a wedding gift and have it sent to the bride-to-be's address. She asked the receipt be sent to her (the buyer) address. As a buyer, isn't our "receipt" basically the transaction information on our ebay profile? ...

Wonder why UPS rates are so high?

Pittsburgh, KS is only around 80 miles north east of me.It passed right by me headed to Texas.How does this make any sense?

Changing shipping to international

I had an item listed. A buyer was interested in purchasing it, notified me he was an international buyer, and I had no problem with him purchasing the item. The buyer won the bid. Our discussion basically came down to him willing to pay the differenc...

USPS First Class International tracking

I always check my tracking - just to stay on top of things. I sent a package to Australia and noticed it was in Maryland(from NJ) for 8 days - it had been scanned 25 times. It went back and forth to four Areas(Baltimore, Catonsville, Linthicum Height...

Resolved! Defective item return question

I bought a bluray set and the seller listed that there were no scratches or other damage to the disc. I got it in and one had what looked like a pin size burn mark and the other had a bunch of marks that wouldn't wipe off looked like someone was writ...

Veterans Day 2017 per ebay is different than per USPS website

Ebay doesn't allow a mailing label to be printed for Friday, November 10. Why is this, when per the USPS website the postal holiday is Saturday, November 11 not Friday, November 10?

Might as well do away with tracking info

Not sure where Ebay pulls it's tracking info from, but in a lot of cases it's pretty much useless to the buyer. When "My Ebay" shows that item has shipped I would imagine, in most peoples minds, the term "shipped" means that a least the carrier has p...

Seller is neither responding my emails nor shipping the item.

Seller is neither responding my emails nor shipping the item. Ebay says I need to wait until promised delivery date before opening the ticket. My money is stuck with seller. It is stuck there for next two months. It is like seller has got a loan from...

Is my item shipped?

So a couple of weeks ago i ordered a hoodie. and some days later i went online to check if it had been shipped but then it said that the item listing was taken down from ebay. But they said that since i allready had payed for the hoodie i shouldnt wo...

DHL Global Mail

Am I the only buyer who thinks DHL is absolutely the worst shipping choice a seller can use? Honestly, I think the Pony Express could probably deliver more quickly than DHL! Why would any seller (company or individual) choose to ship with DHL? They a...

Resolved! seller refused to refund

I recently purchased some diabetic socks from 4-sell on e-bay. The socks were extremely uncomfortable to the point of causing pain in my toes from the seam. I requested to return the socks and the seller agreed and sent me a pre-paid mailing label. I...

Buyer problem with a Hard Drive for a TiVo Premiere I sold.....

Sold this on eBay with no refund option:"Original 320GB Western Digital Hard Drive from TiVo Premiere TCD746320"Removed from a working TiVo Premiere Series 4 TCD746320.Got this message from the buyer today. It worked and booted just fine when I remov...

Ridiculously long estimated delivey date for EXPEDITED shipping!!

So I have a decent sized eBay store (6000+ items) and I was far from complaining when it comes to sales but about a week ago, from one day to the next I noticed an INSTANT DROP in sales. I would go from 15+ sales a day to barely 5. So after scratchin...

I received an item I didn't order and do not know who sent it to me

For some reason contacting Ebay seems to be completely impossible since my situation does not fit any of their options. Today I received an item and all I have to go off of is the return address. I have received everything in my orders that says deli...