How do I reprint a shipping label or re-download a shipping qr code. ebay's help doesn't help.

[sitonmycar]

I need to reprint an ebay shipping label or qr code but can't find anything but "You can reprint your shipping label at no extra cost within 7 days of purchasing it." from the ebay help pages. However when I follow those instructions, I see an option to print ANOTHER label, but no option to print another copy of the label (or download it's qr code) I've already paid for. Sale info shows this was shipped on May 19. So today's 5/22 which means it's only been 3 days. So how do I reprint the shipping label or download the qr code.

[kyle@ebay]

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@dhbookds wrote:

kyle@ebay 

@wastingtime101 

lol........at the risk of me misinterpreting AGAIN.......

This item was mailed yesterday......was accepted/in transit now........ on the label page, I'm seeing a reprint option....at least so far.  (on the plates).  So not sure what "early" would be.......it's obviously not disappearing immediately on a scan.  I don't see reprint on the Orders paid/shipped......

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Hey @dhbookds thanks for this screenshot.  This is perfect!  I have sent this over to our shipping team for further clarification.   

[dhbookds]

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@buyselljack2016 wrote:

I do agree that the nomenclature of "purchase another label"  from the order page should be changed to "print another label"........

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"Purchase another label" should/could remain with the added choice there to "reprint".

I have had occasion for the need to purchase another label due to a shipping error on my part.

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The problem is........both "purchase another label" (from orders/shipped page) and "print another label" (from label page) both lead to a page that gives you that choice------to either buy another label or reprint label.  "Purchase label" is a stopper.....it's not intuitive to click that to get to the reprint option.....  "print another label" can mean either.....reprint or new...

I think they did away with the reprint on the orders page to try to keep the dropdown menu somewhat shorter, but they didn't use the right verbiage for people to be able to find the reprint option.....

[dhbookds]

kyle@ebay 

I just checked the label page again......and reprint option is gone........so looks like it may show for 24 hrs......even though you can reprint for a longer time.

[edition_deluxe_rarebooksllc]

That was about the worst experience ever, took me forever to find--you saved the day! Thanks. 

I wish eBay's programmers actually used the site. They'd actually be able to make it better, not continuously worse (this link used to be on the transaction details page--where you'd think to find it). I'm probably dreaming of Utopia, right?, lol. 

[oatreasure]

Thank you for this!!!  My first label cut off half of the bar code.  When I tried to reprint with ebay's methods, the label contained no bar code or tracking number.  Your trick got me back to the original label, with all info included.