02-18-2021 05:29 PM
I have an item sent to a buyer and the tracking is saying on February 10th because of an insufficient address it was returned to the sender. I still have not received the returned item. I looked on the shipping software and it showed it had the correct address. Does anyone know how long it takes for an item to get returned to the sender? The buyer just opened a request on it.
02-23-2021 12:17 AM
Don't wait to receive the returned item @mozartbach1971 and stop talking to the buyer. Just upload the tracking number then ahead of the 3 business day deadline, contact eBay to swoop in.
eBay considers all delivery problems like Returned to sender, Address unknown, No such number, No tice left, etc. to be the same as Delivered.
mama_583368
I did upload the tracking number however when I go to the dispute page, there is no 3 business day deadline date. How do I know when this date is?