Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Is there a way to change the type of shipping offered after I have sent two offers to possible buyer

I sent two offers to possible purchasers. One responded that she would like to purchase the item, but the shipping price was too high. She asked if I could change the shipping method to a flat rate envelope.I don't know of anyway to do that, make cha...

why dont sellers offer usps priority shipping

id like to know why 99 percent of the sellers on her dont offer usps priority shipping as an option i want to purchase so much stuff on ebay but cant because they dont offer usps shipping as an option an so there losing out on sales

New eBay Standard Envelop Tracking

While I welcome the new method by which those of us that sell trading cards can ship using a PWE with the added benefit of tracking and it being insured, there is one slight problem that I am facing (and possibly other sellers may be facing this issu...

How are international returns handled?

A buy wants to return something. An item that was $20 and about 8 ounces. If I accept the return, how much will the label cost me? Maybe cheaper just to refund them and tell them to keep the item?

shipping labels again

new to this new ebay abortion modification cluster they had to do. just printed a label friday night, but cant purchase a label on the weekend? does this sound correct? i dont know what im doing wrong here. DONT REALLY WANT TO BOX **bleep** UP FIRST ...

Stalled in transit

I recently sold three lots of books to different buyers. They were all sent media mail withing a few days of each other. One arrived safely in three days. The other two have been stuck at separate locations in transit for 7 days with no movement (sin...

HELP! NEED REFUND AFTER I MADE RETURN SELLER NOT ANSWERING

Hello, I recently purchased two Givenchy shirts for $389.70 from a Seller that Claimed them to be Authentic. Ended up being a replica. Asked seller for a return and agreed. However I went to USPS and they said they would mark my package as “Refused” ...

Frustrated with APPEALS process as the BUYER on a mistakenly closed case

I bought a purse from a seller & BEFORE bidding, I explicitly asked about the strap condition & the seller assured me it was in good condition, no damage. Well, I receive it & there are at least 4 cracks in it not to mention other defects not mention...

Best International Shipping Option

Hi everyone I am a long time casual seller but have not sold internationally for years. I would like to start up again just to Canada, UK, and Australia. The items I would be selling (mostly clothing and shoes) would be mostly under a pound, some 2-3...

Did they just mess with the labels again?

As of today my labels generate in vertical orientation with no margins. Anyone else sees that?

Resolved! Shipping Help PLEASE

Each time I list an item I have the dimensions and weight to the package already figured out. Generally a custom size and generic box. I give the buyer two options for the heavy bulky stuff and it is Fed Ex ground home delivery and USPS ground. They ...

Resolved! Should Sellers file a Dispute?

Should Sellers file a Dispute when the Buyer's financial institution wants eBay to refund them & the Buyer haven't returned the item?For Disputes, does eBay always rule in favor of the Buyers?