Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Anyone still dealing with USPS incompetence?

I've been trying to use other carriers where practical (think: $15 to ship a 1# $10 item isn't practical so it goes Priority). Still, USPS was losing or delaying some of the limited number of packages. It seemed to get better a few months ago so I st...

Ebay won't help get my refund

I made a purchase in January. Never received it. Asked the seller for a refund and they did not answer. Opened a case with Ebay. Seller gave a partial refund (I bought 2 sets of item). I called ebay and started a new claim. Got nothing. Called again ...

User avatar by Adventurer
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Disgusted with sellers

I bought an item that listed a ring as 14k gold. It turns out it's .925 silver. I returned the item. I'm still waiting on my refund on that. I was told I have to wait an additional two days from the time the buyer gets the rings back before contactin...

User avatar by Explorer
  • 210 Views
  • 1 replies
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International label cancellation & refund

Listing stated I would ship International, but not thru global shipping. When printing the label this morning, it came up with the Erlanger, KY address so I went back in and changed to Int First Class ship and printed that label. I now see I was char...

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User avatar by Thrill-Seeker
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LATE SHIPPING

ON MAY 14 A BUYER ASK ME TO DELAY SHIPPING TILL MAY 25 WILL I GET A LATE SHIPPING FROM EBAY OR WILL IT BE OKAY SINCE I WAS ASK TO DELAY THE SHIPPING DATE AND ALSO I DON'T SEE A SHIPPING LABLE EXPIRATION DATE ON IT

how to refund a seller

I made a purchase and received the item with no issues, it arrived on time, works perfectly....then a couple days later I received an email from the seller stating that they found an issue with the item and that it didn't work properly so they we're ...

Resolved! Adding a second tracking number to a listing

Hello,One of my orders to USA are still on transit as shown in the tracking website (tracking number does not affiliate with eBay website). As eBay shows the order has to arrived approximately before 24.05.2021. Can I send another item to the buyer v...

Package Tracking

So I shipped a package to a buyer in California but when following the tracking on both eBay and usps.com, I find that the package has ended up in Philidelphia. I've opened a first-class inquiry, but I'm concerned it's lost. Is this common? What shou...

return parcels

I getting return parcels on the name of a person who does not stay at my address. what do I do with the parcels and how do I stop it. Someone please help!

Duplicate charge for shipping label

I had to print a second shipping label due to an address error and eBay charged me twice for the shipping label. How do I get the second charge removed? Going through the automated assistant was useless.

Excluded shipping locations question

I don't usually exclude Alaska or Hawaii from my shipping locations, but I have one item that I specifically want to exclude them from because it's "Free Shipping" and the cost to send to either of those states would be far more than my asking price....

User avatar by Guide
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