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Refund and Return

I'm still new to eBay... I have a problem where a customer claims that the book they sent is fake and pirated even though the book has an ISBN number that the customer can see on the ISBN search website and I also have proof of purchase receipt from ...

I paid, but I didn't receive the goods. No positive response from E-BUY

Я пытался приобрести товар в израильском магазине ISPORT 22-05-2025. Оплатил I paid, but I didn't receive the goods. No positive response from E-BUY.Ия и магазин находимся в Израиле,так что это не международные перевозки.Удивляет отсутствие желания м...

Seller improper shipping reurn

I rought this pashan chair. Eventualy shipped Fed Ex. It was very banged up. As if it was old worn and thrown around by many shippers many times.I'm having this problem. Been fighting with thus shady Seller for days. 2st they would not post tracking ...

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Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...

Resolved! How do I get less refund on item not received

On the 17th June 2025 I purchased a pc from a seller on eBay for $715 then on 20th June 2025, three days after purchase, the item has not been delivered yet, I got a mail from eBay that seller cancelled the order. And I will be getting a refund of $5...

User avatar by Enthusiast
  • 275 Views
  • 10 replies
  • 0 helpful

How Do I Change From 1 Day Handling To 2 days

In 20+ years on Ebay I've always mailed my packages time. I've NEVER been late once. Now, with the USPS casual attitude toward scanning I've gotten one "late shipping" and am about to get another; I mailed 3 same size packages together... 2 were scan...

User avatar by Thrill-Seeker
  • 84 Views
  • 4 replies
  • 0 helpful

Unpaid sold item, fraudulent Ebay fee.

A fee was charged for an item that was never paid for, by the Buyer (Mrado2). There is no transaction ID, no record of payment, and customer support cannot even locate the listing. Per eBay's unpaid item policy, I should not be charged this fee. I re...

User avatar by Rising Star
  • 14 Views
  • 0 replies
  • 0 helpful
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Our Fall Q&A Episode

Answering your questions on returns, tracking, auctions, and more.

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