03-08-2020 12:42 PM
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03-08-2020 02:07 PM - edited 03-08-2020 02:10 PM
With Guaranteed Delivery and a late delivery, ebay will refund the shipping cost to the buyer or give them a $5 voucher if shipping was free. It has nothing to do with you, and you pay nothing unless you miss your shipping window - though customers will surely complain to you that their package was late. But it's on ebay, not you. It's great...until ebay starts inexplicably estimating your delivery time a week into the future.
03-08-2020 12:58 PM
03-08-2020 01:03 PM
Am I missing something here?
Don't think so.
03-08-2020 02:07 PM - edited 03-08-2020 02:10 PM
With Guaranteed Delivery and a late delivery, ebay will refund the shipping cost to the buyer or give them a $5 voucher if shipping was free. It has nothing to do with you, and you pay nothing unless you miss your shipping window - though customers will surely complain to you that their package was late. But it's on ebay, not you. It's great...until ebay starts inexplicably estimating your delivery time a week into the future.
03-08-2020 02:40 PM
03-08-2020 02:56 PM - edited 03-08-2020 02:58 PM
No, not if you shipped within your stated shipping window. If you shipped late, that may be a different matter.
From ebay:
An item arrived late but tracking shows that you shipped on time
We automatically adjust your late shipment rate and remove feedback when:
03-09-2020 01:10 AM
The Guaranteed Shipping can also count against you in the service metrics. I don't participate in it but ebay adds it anyway to some sales. I had 2-3 cases where they did this and people opened INR cases when their purchase wasn't received by ebay's date. (They did get the packages, just later than ebay stated.) Though a service rep stated these would not count against me and they were closed in my favor, they show in my performance metrics. I won't ever voluntarily participate as I have no control over what date ebay promises nor what the USPS does once they have the package.