Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Honey, I shrunk the flat rate envelope

I ordered flat rate envelopes from USPS, what I was sent is CONSIDERABLY SMALLER than my normal FRE. Did they accidentally send me a different size that I wasn't aware existed or have these shrunk?So confused.

Amazon as delivery servicer

I use ebay often, avoiding Amazon. I also try to find honest sellers that are not established businesses. Often I find women selling used items to help make ends meet. Amazon is not in that vein or spirit. I do not support Amazon so when I receive a ...

does late shipping ever fall off your account

twice this year while we were on vacation I sold quite a few items in April I sold 4 and in sept I sold 6 all while we were gone so there was nothing I could do expect contact the buyers and let them know--yet I now have 10 late tracking --not from t...

Return tracking on Ebay not updating?

So I started a return on eBay and then the seller sent a return label which I printed and sent the item back on January 21st. I then uploaded the tracking info to the return page and it is now in the "Your item is on its way back to the seller" Statu...

Case on hold

I need some help from eBay support, I have a case on hold from a refund, because I came have responded from the seller, and the case I marked case on hold, because, say I have to provide more information, but I don't receive no email. Can some helpin...

Global Shipping Failure - What do I do?

I shipped a jacket I sold to the address in KY and USPS confirms delivery of 9505513439780003413835 on 01/06, however my buyer never received the item and Pitney Bowes, eBay's shipping subcontractor, claims they never received it. As a result I have ...

Buyer returned phone that doesn't work

Hello! I sold a phone as "For Parts", even though it worked perfectly fine. The only thing wrong was that the back glass was cracked. Anyway, the buyer returned it as "defective item". I accepted the return and when I received it, the phone would not...

no reciibi el articulo que compre y no me quieren devolver el dinero

Realice una compra y el paquete nunca llego a mi casa, cuando inicie la devolución de dinero ebay me pide que devuelva el articulo y no entienden que nunca lo recibí. CERRARON EL CASO Y HE ENVIADO MENSAJES A EL VENDEDOR PERO NO RESPONDE

Damaged Item- Advice on how to handle

I recently purchased an item for $10 and paid $10 in shipping. It arrived completely shattered. The seller offered to provide a refund, but my guess is return shipping would be about $10, so it would ultimately be a wash. Is there anything I can do t...

Worst customer service ever and I Really need help with a refund that won't go through

I have reached out to eBay customer service for help on this. I have received four phone calls. Every time I answer nobody is on the other end of the phone and I keep saying 'hello are you there?' and I get no response back on the other end. Today is...

Resolved! Is there a way to sort just shipping cost?

I need to know my shipping costs thru eBay/PayPal, the actual amount paid for each item shipped. Is there an easy way to sort that?

Check out the FedEx Flat EBAY rate.

Posting this again in case you missed it. This is a great savings over Priority mail to many zones. EBAY is offering a flat rate for 1-10# packages ANY zone for $13.63. FedEx 2-Day. For me, on East coast and shipping to West coast Zone 7, 8. Great sa...

Blue Care Express

I purchased some coffee and the seller that has a good rating shipped it via Blue Care Express. Blue Care states they delivered it to my home and handed it directly to a person. My husband and I live in a single family home in a rural setting. We nev...

Why PayPal let buyers scam sellers so easy?

I sold an iPad Pro 2018 512GB for $860 last week and it was delivered, 2 days after it was delivered the buyer told me he never received it and open a PayPal claim. I am 100% sure that buyer got the iPad, he only doing that because i forgot to make h...

No idea what to do, ebay can't help, buyer not responding, I lost item and money

Item was sold and shipped by fedex from FL to CA, on next day after shipping status changed to delivered (in same city where it was shipped), I called to FedEx and they explain actual item still in transit and this is like mistake in tracking. Ok... ...