Hi all,
Its the first time I get such a negative experience buying something on ebay.
I ordered an item 09/11, got no tracking info and by the ultimate delivery date 27/11 I still got nothing received. So I contacted the seller and he told me that its been sent and I have to contact FedEx with tracking number that he added. I did it and the customer service of FedEx told me that due to the wrong phone number that is been provided by a sender the delivery could not happen and the item that I ordered is been sent back and received by a seller 22/11. I also got an airway bill as a prove. At all this time a knew nothing about delivery problems: got no mails, no calls, no notes in my postbox.
I explained it all to a sender and he told me that if I want an item been send again I have to pay the delivery once more. I didnt agreed because the only fault that I made was not being home at the first delivery try that I even didnt expect because had no tracknumber or any other info about the shipment. So I told the seller that if he send it without any discussion I would be satisfied and leave no negative feedback. He refused. I started the case of full refund bacause the motivation to make a deal with such seller was zero. Meanwhile I ordered the same product at another seller. Next hour I received a message that the seller started his own case and it was closed and I get no refund because the seller provided the docs of unsuccessful delivery. The frustration was such high level that its literally burned my chair.
May be someone can help me to get my money back, Im just asking for justice.
Thanks for reading,
King regards
P.S. I attached some proves of my case here and the case number is 5214583026
