Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

SNAD, returned, no refund

I bought a video game. It was scratched and would not play. I opened a return and selected not as described(shipping label was free,seller accepts returns). It was delivered to the seller on the Nov. 27th. According to the return details I am suppose...

Buyer Fraud - Tore out pages of a magazine and then demanded return.

We just had an annoying sale, where someone bought a magazine. The magazine was complete and undamaged. But, we got a return request that said that a ten page article was torn out. Of course, we didn't make a picture of each and every page of the mag...

New York Times article, 90,000 packages per day stolen or lost in NY

I'm not posting a link. There used to be a rule about commercial links. NY Times reporting 90,000 packages per day are lost, stolen, or mis delivered every day in the metro area.Amazon, USPS, Fedex, UPS, etc, etc The article also claims that 1.7 Mill...

Shipping to a P.O. Box

I received clarification this morning by eBay that it is completely fine to ship to a P.O. Box.Hope this helps anyone who might be wondering as I was.

Invalid address leads to Return to Sender, now buyer wants a full refund

Never had this happen before, but because a buyer's address was invalid, a package I shipped is being returned to sender. The buyer has informed me they want a full refund, and has reported the item as not received with eBay. I made a trip to the pos...

Resolved! Time buyer has to send item back?

Listing number 254361812684 I have a buyer who waited a week after receipt to claim a defective item saying the spine was cracked / damaged. Clearly in my photos shows the spine is pristine and book has not been read. I spoke with ebay customer servi...

Returned item stuck in customs

I bought a pair of sterling silver Chanel earrings but the seller shipped earrings which weren't even close to the earrings in the pictures he posted.( I later saw that he used the same pictures as another seller of these earrings, makes you wonder i...

Bluecare Express SHIPPING AND TRACKING EBAY PACKAGE

As a buyer I purchased a $55 houseware item that said expidited shipping that turned out to be BLUECARE EXPRESS shipping. BAD ONLINE REVIEWS:The online reviews when I googled BLUECARE EXPRESS showed that TRUSTPILOT had poor reviews for this shipper. ...

help

I appeal to the ebay administration, the seller deceived many buyers, during help us return our money, otherwise we will post negative reviews regarding your ebay website

Shipping to a customer with 2 street address.

Hello,I was hoping someone could help me out here with a shipping situation....I sold an item and when I went to prepare the shipping label I wasn’t able to because it had 2 different street addresses on it, although I was able to go into PayPal and ...

wow shipping has changed allot

I have been off EBAY selling for awhile about 4 years and the shipping cost have went up 100percent and more in some form or fashion, Years ago a package that was under 13oz was cheap now it is 7.34 to almost 8.00 , I had known that rates went up but...

Question on Priority Mail Cubic with a Softpack

So earlier someone posted a link to PirateShip's advice on Cubic pricing with a softpack or poly-envelop. https://support.pirateship.com/en/articles/1068213-can-i-use-priority-mail-cubic-with-a-softpack-or-padded-envelope Looks like a slick way to pl...

Item not delivered - local courriers say its returned, seller doesnt have it...no refund

I bought an item from a seller in ebay. The item was sent with gsp, to my country but arrived without address or any info so noone notified me of its arrival. Now its says its returned and the seller tells me that ebay GSP should resolve my issue. Pl...

After Return Seller won't return my money back to Paypal

HelloI returned a pair of pants and the seller received the return (I have the tracking) and it says it was processed but I did not get my money back into my paypal account. This was 4 days ago. The seller will not respond to my emails and EBAY close...

Shipping Rate Table - Weight Based - Cannot get this to work

We sell a bunch of lightweight items, they're set up as 1 ounce in eBay. When we specify a rate table with this entry: Shipping Cost = $1, per-pound = $3, then I would expect the shipping cost to be the same for quantity 1 vs. quantity 15, namely $4 ...