Free Shipping - First Class Mail - Messages shown to buyer when viewing item - Inconsistancies

[patille-0]

Thank all of you who commented on my prior messages about maximum time for shipping and what the buyer sees regarding shipping expectations when he views your item.  I decided to test one of my items, the Harry Potter scarf, using Free Shipping with Standard First Class, and different days for handling.  Here are my results.  I do not understand the inconsistencies.

I day handling - Item screen shows "Free 3 day shipping" and "Get it on Monday or Tuesday (shows dates)"

2 day handling - Item screen shows "Free Standard Shipping" and "Estimated between Tuesday and Thursday (shows dates)"

3 day handling - Item screen shows "Free 4 day shipping" and "Get it Monday - Wednesday (shows dates)"

4 day handling - Item screen shows "Free Standard Shipping" and "Estimated between Tuesday and Thursday (shows dates)"

Why is the language not consistent?  The Free 3 or 4 day shipping with Get It language indicates some sort of shipping guarantee.  I do not like that.  I hope someone at eBay sees this.  There is something wrong.

I just went back and revised the 4 day handling to 2 days and now it shows the same as the 1 day handling.

[nenu-5410]

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@patille-0 wrote:

I day handling - Item screen shows "Free 3 day shipping" and "Get it on Monday or Tuesday (shows dates)"

2 day handling - Item screen shows "Free Standard Shipping" and "Estimated between Tuesday and Thursday (shows dates)"

I just went back and revised the 4 day handling to 2 days and now it shows the same as the 1 day handling.

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If you were not able to stop Time from marching on, then it's because you're so far into your 2-day handling, that it is similar to 1-day handling now.

[wastingtime101]

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@patille-0 wrote:

Why is the language not consistent?

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eBay doesn't reveal those algorithms. I can look at a listing and see different messaging multiple times throughout the day. It's not worth time trying to figure it out.

I gave advice on your other thread about how to pad the estimated delivery date, by choosing either "standard shipping" or "economy shipping" without specifying "first class" on the listing form.

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@patille-0 wrote:

I just went back and revised the 4 day handling to 2 days and now it shows the same as the 1 day handling.

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Yep, I explained that on your other thread. eBay uses your historical shipping time to determine delivery estimates. They're ignoring 4 days because historically you ship in 1 day. It appeared different as it took a little time for the system to index all the changes you kept making. For eBay to show dates based on 4 day handling, you have to consistently ship on the 4th biz day.

[patille-0]

Thank you for your suggestion.  I really do appreciate it and I will try it.  eBay should honor the handling time we specify and should not be telling buyers that they will Get It by a certain time.  They should use Estimated Time language only.