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First return.Item Damaged.

The return has been started and a "Print Return Label" when selected brings up a USPS return label with a tracking number.

 

Do i use the USPS return lable  to ship the item back to the seller or do i need to further contact the seller to request shipping details?

 

Who pays for the USPS return?.

 

Thanks.

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First return.Item Damaged.

Print the return label that is given to you. For a broken item, that is considered not as described (SNAD) and the seller pays the return shipping.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

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4 REPLIES 4

First return.Item Damaged.

Print the return label that is given to you. For a broken item, that is considered not as described (SNAD) and the seller pays the return shipping.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 2 of 5
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First return.Item Damaged.

Use the label, since it was a damaged item the seller has to pay for the return shipping

Message 3 of 5
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First return.Item Damaged.

Thank you.

When i try to input the provided tacking #using the "Mark as Shipped " i get the error "Tracking Number already exists in the system"

 

Do i need to contact the seller to resolve?

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First return.Item Damaged.

The tracking number was submitted when you printed it.  You don't need to do anything.

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