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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

ebays GSP shipping program crossly overpriced (and no possibility to combine items)

So i bought a bunch of comic books (15 pieces per auction), which would cost me around 50 $. Now comes ebays ridicolous shipping program and charges me over 150 $! with no way to combine the items. I noticed that after i tried to combine prices which...

Resolved! Question about shipping

I have kind of a silly question regarding shipping costs outside of selling on Ebay and just generally pertaining to confusion with shipping. I sold a few items on FB and the potential buyers only provided their zip codes. I will be going to the post...

Buyer says item defective pictures don't match listing

I listed a brand new never worn Timberland oxfords. He says he wors them for a few steps and the sole of the shoe blew out. He has accused me of fraud by selling a show that is not what I stated in my listing. I will pay for the return and refund as ...

Resolved! Coupon question

Had a situation where I purchased an item when ebay was offering a coupon. Seller didn't contact me until 5 days after I purchased it only to say they had to cancel the auction because of a "family situation". Now I'm out the 25% off coupon. Does eBa...

FedEx SmartPost & UPS Mail - Run from sellers that use this

These 2 are the slowest, cheapest and crappiest ways to ship small items. I've had sellers claim to use USPS 1st class or Priority Mail and wind up usng this junk instead. I've reflected it on their feedback also with no apology. If you're going to c...

Seller won’t respond after claim

I ordered a graphics card, however something was wrong with it, so I filed a claim on eBay. The seller agreed to a refund, but when I messaged him (twice) about a shipping label, he didn’t respond. It’s been a couple weeks and I’m not sure what to do...

Thanks For Nothing---Nothing But Frustration, That Is

SCREW EBAY! Totally!! I've received NOTHING BUT UNSATISFYING FRUSTRATION from them trying to return something! They won't even allow me (allow? **bleep** ---am I a kid whose parents won't let him leave the house bcs he's been a bad boy?) to print a r...

China tracking not working after 2 weeks

Hello, I bought an item for my camera and the seller provided a tracking number in 24 hours but ever since it's been given to me (27 April), there hasn't been any information in the tracking. RL793897485CN I tried several websites for tracking but no...

Two different Estimated Deliver Times for the same package.

I purchased an item on Monday. It told me my estimated delivery for Parcel Select was Tuesday May 15th next week! BUT when I click on the Tracking Number it says Estimated Delivery is May 10th!!! TODAY!!! It just left the Regional Destination Facilit...

Conflicting messages-Simplified returns, not so simple

Okay- It sure would be nice to get an eBay rep to answer this so the first time it happens, I don't have to call CS and get three different answers. I'm reading first that if a seller offers free returns ALL categories qualify for 20%-50% holdback (p...

Resolved! Buyer Wants a Return After Not Reading Description

I listed this item as having issues and even included it in CAPS in the title, buyer even gave me an offer I accepted at $3.50 less.They want a return which will be fine and I’ll accept since they are ignoring my messages and only want a return, but ...

Buyer had wrong address, package returned, now what?

I sold an item, and shipped it out. It's a $30 item, shipping was $18 more from Michigan to Oregon. Buyer has no feedback other than mine. 2 days later, the buyer sent a message saying that Ebay hadn't changed his address, and didn't know what to do....

Free shipping on an item selling for $3.75

How can a U.S. Seller offer free shipping an a 1 lb book they are selling for $3.75. I want to do this.

borderlinx - I didn't get my parcel

One month ago I bought a watch in German Saturn on eBay using Borderlinx because I am from Poland. I still don't have my parcel and Borderlinx can't help me - what can I do? I lost my money I think Borderlinx lost or stole my parcel.

How to make a formal complaint against eBay

Hi everyone, I have had a very poor experience on eBay, which is a shame because I use it quite frequently. After buying a make-up product I realised was fake, I opened an item doesn't match description case, listed it was fake and gave my evidence. ...