Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Why eBay is the only site not taking responsibility of buyer shipping address?

I printed shipping label ONLY on eBay. But seems like ONLY eBay doesn't check buyer shipping address. There are many free tools out there eBay can use to verify shipping address. When heavy item got shipped and returned with invalid address, it is se...

Fed Ex shipping

Hello everyone. I haven't sold on here in a while, and this past Friday (8/10) I sold and shipped a large item and used FedEx for the shipping. I created the label, and it's my understanding that I will be billed the shipping to my ebay account when ...

Resolved! Uploading tracking numbers?

Could someone please explain to me why Ebay is making sellers upload tracking. Is this just for sellers that don't print their labels on Ebay or is it for everyone. If it is for everyone then my question is WHY? The tracking is already there when you...

Resolved! Return Label Question

While in the process of approving the return, eBay also showed a screen where they would provide a label and my account would be changed for the label. Though, the label was a USPS $2.66 1st class label. I originally shipped the item via UPS Ground a...

Resolved! Seller increased postage fee day before auction end.

I was watching an item for almost a week, then bid on it the last day of the auction. No one else bid on the item. After winning, I noticed that the seller had increased the postage by $1.59 in the last 24/hrs (or less) of the auction’s end. Is this ...

Buyer requested cancellation, refund pending?

Hello, At the request of a buyer I cancelled an order. The cancellation & refund is still pending after 5 days. I tried to refund my buyer through paypal, but was unable to Have any of you dealt with this before? Any help would be greately appreciate...

Buyer wants to cancel but item already shipped

I sold an item via Buy It Now and buyer paid right away and I shipped the item the next day (yesterday). Today the buyer emailed me that they bought my item by mistake and wants me to cancel the order. We are talking a pretty expensive item with $50+...

Something is not adding up....

I sold a T-shirt and the customer sent me a message stating that they got the package but there was nothing inside. This is very strange because when I sell a shirt. I put it in a Poly Bag Mailer and then seal it. I then weigh it on a scale to get th...

New return message from ebay "The item should have been delivered"

Ok. Long story, but lets make it short. A buyer bought an item from me almost a month ago. Buyer bought it by mistake and opens a return case. I gladly accepted the return and like usual, we sit and wait for the item to be returned. Then weeks goes b...

Resolved! Best way to ship a 1 oz document

I need to ship a paper instruction manual that weighs 1 oz. Any advice on the best way to do this? I want to make sure that eBay and the customer know that I have shipped on time. I only have experience using eBay shipping labels. My default method w...

buyer threatened negative feedback to force a return

I had an ad that was very clear. Photos were clear. No return policy clear. (this aint my first rodeo)Buy admittadly "assumed" sheets came with quilt. Demanded refund, or she would leave me bad feedback. So I told her to let ebay resolve this for us....

Resolved! Shipping

Hi , What is" FLAT RATE FREIGHT " Thank you very much?

USPS Express Padded Envelope at local post office or purchase online?

Hi guys, Hope you guys can help me out. USPS is closed on the weekend, but I would like to ship a product overnight on MONDAY and arrive onTUESDAY. Do local post office carry Express Flat Rate Padded Envelope? or do you have to buy them online and ha...

Label Purchased But Not Showing Up in Purchased Labels

I purchased a label for my item, got charged in Paypal, and was able to print the label. I shipped out the item today. For some reason eBay isn't showing that I purchased the label since it didn't add the tracking number. Does this mean the label I w...

Resolved! Having such a bad experience with a seller - it feels so unfair

I've always felt people were truly good, and have enjoyed buying and selling on eBay. I'm just a hobbyist. I recently won the bid on 2 vintage dolls sold together. There were few pictures, and I asked questions ahead of time. The reply was vague and ...