First Class International Shipping No longer supported by USPS and eBay

[neuelectro]

I have used First Class International Shipping for years when shipping from the United States to other countries on eBay.  Today I started receiving error messages (attached). 

[nawlinsron2]

This is ALL about restrictions on the use of flats...their "programmers" somehow extended that to include packages.
ebay is a tech company...ebay is a tech company...ebay is a tech company

[mallontown]

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@bbbob7 wrote:

According to my conversation with the eBay rep, minutes ago, they are still working on the fix.  If you have to go to USPS directly, they will credit the difference.  If you get a late shipment ding, it will be removed.
Now of course, I expect you will have to fight for each of those things, but it seems to be on their radar, and it seems like a fix is in the works.

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Can you tell us which rep name and the SR# if available. 

If you did not get an SR# it would be benificial in the future to ask for it as it is the direct link to the conversation you had with the rep and to that phone calls notes. 

[bbbob7]

Yes, those are things I should have gotten. I was just happy not to get the "what problem?" runaround. She was also going to immediately put in a credit for the difference if PayPal shipping would've worked.
Or for the difference to ship from usps.com direct.
She is also the one that brought up shipping time dings being forgiven.

[Anonymous]

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@neuelectro wrote:

I have used First Class International Shipping for years when shipping from the United States to other countries on eBay.  Today I started receiving error messages (attached). 

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Hi everyone, I just wanted to share that we are working on this issue. Check out our eBay For Business announcement for more info. Additional details will shared as soon as they are available!

[Anonymous]

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@neuelectro wrote:

I have used First Class International Shipping for years when shipping from the United States to other countries on eBay.  Today I started receiving error messages (attached). 

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Hi everyone, just wanted to provide an update that we've resolved the recent issue with Domestic and International First Class labels. Thank you so much for your patience while we worked to get this fixed. See our recent announcement for more info!

[cowgrl7743]

This is not an EBAY problem. It is a USPS problem. I am a teacher and googled about this issue of not being able to select First Class Internation from usps.com and am having the same problem. But, when I go to the post office they do offer the service. Ugh.

[cowgrl7743]

go to PO

[cowgrl7743]

wrong. they do not offer first class international on usps.com  It is a usps problem.  For some reason, when you go INTO the post office, you can mail packages this way though. Frustrating

[laszlo1031]

Maybe it's fixed. I sent a first class package to Canada without a problem 3 days ago

[pjcdn2005]

Why not print your first class international labels on eBay?  It would be less expensive than at the post office.

[pjcdn2005]

It was fixed a year ago..the original post is from January 2018. 🙂

[b3llaf1na]

I did this today and Ebay said twice I could still ship my 3 ounce package internationally first class as that is what I had it listed. I had it listed as that because I watched videos made by Suzanne A "forgot last name at the moment" and she said she works for Ebay and that for Canada they keep requesting to let US sellers know that they really want first class as a shipping serivce. I read up on it and it said anything under four pounds. So I went back in for a whole day and individually relisted all my under four pound items to first class. Than someone from canada wanted to buy an item. I went to print the shipping label and it was 5 times the amount they had paid for a one dollar item and I just could not pay that myself for a dollar item. Idk why it is even an option in Ebay if it isnt the amount that it is supposed to be and than when I googled it again this time I saw that it has to be a document only .. and that is what usps said as well. documents only and it has been so since jan 2018 apparently. But yet Ebay CSR's don't have a clue that this is the case. I called two separate times. I don;t even feel like dealing with this again and I have so many listings with first class for international that it isn't even funny. and when I try to change everything with the program that is supposed to change everything at once it never captures all of my listings. only a few. Frustrating to spend so much time on something that most likely won' t sell again. 

[aretz18]

No, problem is also on USPS site. Has been down for months even though "Calculate a price" still shows a Click n Ship price of 23.50 for First Class Mail Intl.

[kh-vince]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.