Feeback

[coastalpond]

Customer purchased an item received it and then found it cheaper on Amazon. He wants a price match or will return the item. He is also threatening  feedback i.e. "telling all his friends we are not customer focused" etc.  Any ideas? 

Thanks,

Diane

[daranti0]

If you accept returns you accept th for any and all reasons

[chrysylys]

You don't happen to be dropshipping from there, do you?  I mean I'm not sure, but your listings sort of have that look about them.

If you are, you probably should go ahead and do the partial refund.

[missjen831]

I'd welcome him to return for a refund. Don't cave in and reward his bad behavior with a partial refund. Report him for feedback exortion as well. Its clear-cut buyers remorse so if he returns, he has to pay for return shipping and you can charge your 15% restocking fee. You have enough proof to beat a false snad as well.