cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fed-ex Pick-up issues

As of 10/1/19 Fedex will not allow me to schedule ground pickups without paying a fee.  Is anyone else having this issue?

Message 1 of 4
latest reply
3 REPLIES 3

Re: Fed-ex Pick-up issues

I have always paid a $3.00 per box fee when I hand over a package to a driver.  Regardless if they pick up in my driveway or I catch them in a parking lot.  

This quest stands on the edge of a blade...stray but a little and you shall fail to the ruin of us all.
"The Lady Galadriel"
Message 2 of 4
latest reply

Re: Fed-ex Pick-up issues

Are you sure that you just haven't been paying the fee on your invoice?

 

They have always charged a fee for pickup ... whether it is charged to your monthly bill or at time of scheduling

 

https://www.fedex.com/en-us/customer-support/how-to/schedule-a-pickup.html 

 

FedEx Ground Pickup:

 

FedEx Ground provides pickup service upon request, for an additional charge. For regular scheduled pickup customers, we assess the Weekly Pickup Fee to the account number associated with the regular scheduled pickup.

 

For customers that do not have a regular scheduled pickup, we assess a per-package on-call pickup charge. On-call pickup charges do not apply if you drop off your package at a FedEx shipping location. Additionally, on-call pickup charges do not apply to FedEx SmartPost® Print Return Label, FedEx SmartPost® EMail Return Label and FedEx Ground® Package Returns Program pickups.


For regular scheduled pickup customers, FedEx provides pickup service upon request to an address other than the shipping location of the FedEx Ground account number for an additional Alternate Address Pickup charge per unique address per week.

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 3 of 4
latest reply

Re: Fed-ex Pick-up issues


@frodobagginskennedy wrote:

I have always paid a $3.00 per box fee when I hand over a package to a driver.  Regardless if they pick up in my driveway or I catch them in a parking lot.  


I've only ever had FedEx pick-up one package, it cost me $11.45.  I'm rural.

Message 4 of 4
latest reply