Shipping

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Buyer returns item after due date and case is closed in my favor. Refund or refuse and send back?

Buyer received item on June 20th. Opens a return request on the 24th. Didn't like the item. States material is hard and "crunchy" even though tag says it is 100% Cotton. I sent her a return label. Supposed to be returned by July 1st. On July 3rd, I c...

Sellee unregistered and Ebay gave refund for invalid tracking info but tracking shows in transit

Ebay issued me a refund because "we didnt receive valid tracking info from seller" who unregistered three days after shipping. He had 100% positive feedback. My tracking says item is "in transit". Could it be that ebay issued a refund because there w...

Insurance and missing items

I paid for insurance on a package for coins and I received it ripped and retaped. It is missing coins and the shipper said to contact eBay. What is the correct thing to do?

Local Pickup Only = Too Lazy To Ship

You people do realize that you're really cutting your options doing this and your stuff will sit out there for a long time while the item decreases in value..... Amirite?

international shipping

i recently bought from a seller in china. he gave me a tracking number and the last data is "flight landed in destination country" that was on jul 1. why am i not getting any more updates? is the tracking number from china not valid in the us? is the...

eBay’s feedback and rating system

In my experience eBay’s feedback and rating system can be manipulated and is, therefore, unreliable! I had a dreadful experience with a seller after notifying him that a silver tea set purchased from his eBay shop was not as described and was deliver...

ebay supports fraud

if a vendor purposely sends an item to an none existent address, in this case a lifeguard stand and does it twice, ebay stands behind the vendor not the customer who did not receive the ordered item. the excuse? they sent it to the address on record....

Return to sender?

Hi everyone, I ordered two sneakers from eBay which I was highly anticipating. Here’s the tracking information for one of them. Both tracking numbers say the exact same thing and were scanned as return to sender. When I spoke to USPS customer service...

Fed Express Loses My Package - Ebay Accepts No Responsibility

I shipped a recent sale on Ebay to my customer via Federal Express. Federal Express lost it. Ebay NEVER advised me that I was fully responsible for the loss. The package had to go about 10 miles. I delivered it to Federal Express. Purchased $2000 of ...

High Shipping Cost. Ebay Glitch?

I was going over the items I had for sale and noticed that Shipping charges went up about $10 or about 80% to 95% on all my items for sale, Did anybody else notice that on Saturday night, July 6, 2019, and now The prices are back to normal and it's S...

Resolved! Seller put wrong address on package label, not responding

Hello! This is my first time encountering this kind of issue so I'm looking for some advice. About a week ago I ordered a chair from a seller.(My shipping address is Cary NC, this is important later). On Wednesday July 3rd UPS tracking said the item ...

Resolved! Item Being Shipped I Didn't Order

I opened my e-mail this morning to receive an e-mail fro eBay saying my item has shipped. I was a little alarmed because I haven't used my eBay account (haven't even logged in or have the app) in well over a year, maybe 2 or more. The item is an Este...

ebay

Why do they feel they can close a case on thought of a seller. Please tell me rules are not made as they go along.

Calculated shipping first class WRONG

Hello so I’ve been having some issues wondering if this has happened to anyone else and if there’s a solution so many of my items 10 Oz and under are charging the buyer anywhere between 1.90 and 2.00 for shipping we all know that it is more than that...

Resolved! I bought from bad feedback seller

I just noticed that seller has bad feedback, he did not ship my item 8 days after payment. estimate delivery is 15 july. Am I guaranteed to get my money back? what can I do if seller does not ships my item anyway after 15 of july ?