EIS Hub (Glendale Heights) Processing Time - [Update 2024, July 31]

[the_whitepepper]

Hi everyone,

I am a buyer, recently placed an international order, and I'm trying to get a better understanding of the shipping process. Since this is my first time using the Ebay International Shipping option.

Specifically, I'm curious about two things:

1. Hub Processing Time: How long does the hub usually take to process items before they are shipped out? (just arrived today July 29, Glendale Heights)
   Ive been seeing people complaining and saying it takes about 2 weeks or more. is this true? is this just a special case? or mostly will be delivered by the estimation delivery date.
2. Shipping Duration: Once the item leaves the hub, what is the typical time frame for it to arrive at the international destination? (In my case, shipping to Japan)

Any insights or experiences you can share would be greatly appreciated. Thank you!

UPDATE : 
EIS Hub takes about a few days to process once your item has arrived.
*In my case, is relatively a small electronic item. (Headphone)
*USA(EIS Hub (Glendale Heights)) shipping to Japan.
*tracking number provided, but has not been shipped. 
Hub to You (Step 3)

Asendia USA: [deleted for privacy reasons]

Tue, Jul 30
3:53pm

Electronic notification received

Tue, Jul 30

10:15am

Tracking number provided
At Hub (Step 2)

Tue, Jul 30
12:13pm

All inspections passed
Mon, Jul 29

10:17am

Item arrived at hub

[12345jamesstamps]

Your eBay ID is from the country Indonesia and you are asking about 'shipping to Japan'.

Is the address to Japan and not Indonesia?

'Estimated delivery date' is usually correct if there is NO 'freight forward' for this item.

[the_whitepepper]

Thank you for your insight! Currently I am residing in Japan.

It says arrives Mon, Aug 5 - Wed, Aug 14. 
I am just curious, since people have been saying it would take more than 2 weeks to process.

[adamcartwright]

@the_whitepepper 

In my experience, items have been shipped within several days of receipt at the hub.

I think it probably depends on how fast the container bound for your country fills up.

[the_whitepepper]

That's a new insight, thank you very much!
I will try to post updates regarding my shipment as well, so others (like me) might not have to worry as much too.

In my case, is relatively a small electronic item. (Headphone)

[janet9988]

No need to worry... Just go by the estimated delivery date.

[the_whitepepper]

Yes thank you! 🙏 I hope it will arrive on the early side! 

[the_whitepepper]

As promise, I will try to post updates regarding my shipment,
so others (like me) might not have to worry as much too.

I will be putting the updates, by editing my post!
Thank you for everyone for the insights,
and I hope with this post people shouldn't be worried to much about EIS HUB processing time. 😀

[janet9988]

---

@the_whitepepper wrote:

As promise, I will try to post updates regarding my shipment,
so others (like me) might not have to worry as much too.

I will be putting the updates, by editing my post!
Thank you for everyone for the insights,
and I hope with this post people shouldn't be worried to much about EIS HUB processing time. 😀

---

The EIS hub processing time does not matter.

[tobaccocardyahoo]

In my experience there is a wide difference in the amount of time shipments take to leave the hub, based on destination country, That is baked into the estimated delivery date.

Babysitting EIS shipments is frustrating since it is not obvious what the destination country is for all shipments, and the length of each step is not consistent.

I strongly recommend you set an alarm for the estimated delivery date and check where it is on that date.

[robbie31415]

Very true.

Looking at my EIS orders I've had items processed same day to 2 weeks.

Even if the hub processes it quickly it could sit in a container for weeks.

Though I'm glad that this buyers having a good experience.

[the_whitepepper]

Even if the hub processes it quickly it could sit in a container for weeks.

---

Must be tough to see no movement for weeks.
Thanks for the insight as well.

My delivery estimation says arrives Mon, Aug 5 - Wed, Aug 14. 
Still hoping it will arrive on the early side. 🤞

[robbie31415]

I hope all goes well.

Here is two orders that are fairly recent.

Same buyer. 2 similar items.

1 shipped via USPS the other UPS.

 

 

[the_whitepepper]

---

Here is two orders that are fairly recent.

---

Thank you so much, this is great!
It's so refreshing to see such good news too. Brightens my day! 

[simply-the-best-for-you]

Generally, 1 day is what I usually see, may be 2 if it gets there late in the day or something.  But other than during the pandemic (before EIS), I've never seen anything take 2 weeks.