EIS Hub (Glendale Heights) Processing Time - [Update 2024, July 31]

[the_whitepepper]

Hi everyone,

I am a buyer, recently placed an international order, and I'm trying to get a better understanding of the shipping process. Since this is my first time using the Ebay International Shipping option.

Specifically, I'm curious about two things:

1. Hub Processing Time: How long does the hub usually take to process items before they are shipped out? (just arrived today July 29, Glendale Heights)
   Ive been seeing people complaining and saying it takes about 2 weeks or more. is this true? is this just a special case? or mostly will be delivered by the estimation delivery date.
2. Shipping Duration: Once the item leaves the hub, what is the typical time frame for it to arrive at the international destination? (In my case, shipping to Japan)

Any insights or experiences you can share would be greatly appreciated. Thank you!

UPDATE : 
EIS Hub takes about a few days to process once your item has arrived.
*In my case, is relatively a small electronic item. (Headphone)
*USA(EIS Hub (Glendale Heights)) shipping to Japan.
*tracking number provided, but has not been shipped. 
Hub to You (Step 3)

Asendia USA: [deleted for privacy reasons]

Tue, Jul 30
3:53pm

Electronic notification received

Tue, Jul 30

10:15am

Tracking number provided
At Hub (Step 2)

Tue, Jul 30
12:13pm

All inspections passed
Mon, Jul 29

10:17am

Item arrived at hub

[pjcdn2005]

I've seen quite a few posts from international buyers showing that it has taken 2 or 3 weeks to leave the hub.

 Of course those who have seen their items stay in the hub for just a couple of days don't usually post on here so I just see the negative comments.

[simply-the-best-for-you]

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@pjcdn2005 wrote:

I've seen quite a few posts from international buyers showing that it has taken 2 or 3 weeks to leave the hub.

 Of course those who have seen their items stay in the hub for just a couple of days don't usually post on here so I just see the negative comments.

---

@pjcdn2005  Curious, is it exotic locales?  I usually ship to Aus, Can, UK, etc & a day is typical.  I checked one that I had in my history, going to Copenhagen & it was 1 day.   Though all told it took 2 weeks to get there (weekends included). 

[the_whitepepper]

That's nice to hear! 

I am less worried now, hoping mine is shipping soon.

[pjcdn2005]

---

@simply-the-best-for-you wrote:

---

@pjcdn2005 wrote:

I've seen quite a few posts from international buyers showing that it has taken 2 or 3 weeks to leave the hub.

 Of course those who have seen their items stay in the hub for just a couple of days don't usually post on here so I just see the negative comments.

---

@pjcdn2005  Curious, is it exotic locales?  I usually ship to Aus, Can, UK, etc & a day is typical.  I checked one that I had in my history, going to Copenhagen & it was 1 day.   Though all told it took 2 weeks to get there (weekends included). 

---

@simply-the-best-for-you 
Most of the complaints I see are on the .ca boards so the shipments are to Canada.  But I have seen comments about it on the .com board too from buyers in various countries.  

[the_whitepepper · Accepted solution]

UPDATE : 
There were no updates through ebay and the link they provided, this

Tue, Jul 30
3:53pm

Electronic notification received

Then, I check using the parcelsapp .com for the tracking.

to my surprise, it has already arrived in Japan, August 4 at 01:00.

So people out there, who might be wondering why is not moving or no new updates, 
might want to use other tracking website to check the updates. 

Cheers!