Deutsche Post - Further Tracking Question

[borntodeal]

Hello friends,

I shipped a backgammon board in December to Germany and I have never had a lost parcel in the Deutsche Post in 20 years, however, here is my first. The tracking number is CJ206775027US (this is insured, no issue).

Because this is a hard-to-find item, I really want this to arrive. It has been a month.

I heard that sometimes there is "further" tracking information in the destination country and wanted to know if anyone has experience finding the lookup form for Deutsche Post? I tried their website but nothing came up when I entered the tracking number.

I will file a claim for the lost parcel but I really want to get this to the buyer, they are quite disappointed which makes me very disappointed too! Any help you can offer would be fantastic. Thanks.

[penguins_dont_fly]

DHL is Deutsche Post as far as parcels are concerned.

https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=CJ206775027US

There doesn't seem to be any additional info there 😞

Looking at 17Track.net, you can see the tracking from both carriers

https://t.17track.net/en#nums=CJ206775027US

[borntodeal]

I wonder if anyone has had the same delay recently?

[penguins_dont_fly · Accepted solution]

@borntodeal 

I just checked the tracking again ...

Your package has entered customs in Germany this morning 🙂

It looks like that is where it has been...sitting and waiting to get in to customs.

[borntodeal]

Thank you. We called them and kept asking for supervisors! Apparently someone looked and found it? Took lots of calls and I don't speak German!