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Charged for shipping on a return

I was charged for returning an item. The seller sent a prepaid return label. I did not see it was prepaid and I bought postage to return my item. I was still charged an additional 6.75. I can not find a way to send Ebay a message. Any help is appreciated.

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Re: Charged for shipping on a return


@wkinggal1976 wrote:

 The seller sent a prepaid return label. I did not see it was prepaid and I bought postage to return my item. I was still charged an additional 6.75. I can not find a way to send Ebay a message. Any help is appreciated.


Was the 6.75 in addition to what it cost to buy your own label? Or was the 6.75 what you spent to buy your own label.

 

If the buyer supplied a prepaid label and you overlooked it then, frankly, that is your error and no one owes you a refund.

 

If you were charged 6.75 in addition to your own cost then a call to CS would be in order. I don't think there is any one to "send" (email?) a message to that would help.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
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