02-19-2025 06:58 PM
Hello. I sold an item on 2/1/25 & then the buyer canceled before it was sent out. I had already bought the shipping label. Since this was my very first sale, I had to pay with my credit card to refund the shipping label. How long does it take to get that label refunded by USPS? Thank you.
02-19-2025 07:14 PM
You sold your item on 2/1/25, but when did you ship the item? I am assuming you waited too long to ship the sold item, that's why the buyer cancelled the order. Nobody has the patience to wait that long. I wish my assumption is wrong here.
But to ask refund directly from the USPS follow the link below.
https://www.usps.com/c360/images/cns-refunds/RequestCNSrefundOnline_vJan24_2020.pdf
02-19-2025 07:16 PM - edited 02-19-2025 07:17 PM
Did you void the shipping label?
It'll take 3 to 4 weeks to receive the refund.
They want to make sure it doesn't get used before refunding.
02-23-2025 12:13 AM
Hello. 🙂 The person ordered on 2/1, I printed the label & then a message came over that the order needed canceled. Like maybe 10 minutes tops. I did cancel the label, but I am still waiting for the refund. Thank you for your help. 🙂
02-23-2025 12:15 AM
Hello.🙂 I did void the label. I guess I just didn’t realize that it took this long for a refund. Thank you for your help. 🙂