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two write-offs for one item

I'd like to write to paypal, but I don't know how to do that. I have two debits for the same item and I didn't have enough money for the second debit so I was charged and my order was not processed.I have two transactions in my bank and none in paypa...

efrainlopez027@yahoo.com

Buen día, orden recibida llegó rota. Track # USPS 9400150206204007542782

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