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Can' t print labels today, July 20, 2022

Having issues printing labels today. Different problems for each package but nonetheless can't print them. Did  get one printed - but did not include receipt.  All packages due out today.  Anyone else?

Message 1 of 16
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Can' t print labels today, July 20, 2022

 

@nsjensen There are other threads on this issue and many have noted that clearing cache, cookies and history fixed the problem.  My sister tried that and now it works for her.  Good luck!

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Message 6 of 16
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Can' t print labels today, July 20, 2022

You are not alone... was able to print packing slip for one, but not the other, and can't print postage at all...stays gray instead of blue.

Message 2 of 16
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Can' t print labels today, July 20, 2022

Me Too !!! 

Message 3 of 16
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Can' t print labels today, July 20, 2022

Yea - That's it.  Just spoke to a friend who tried for 3 hours and finally got it to work.  So I guess I will just keep trying.  I sure hope they do not ding us for late shipping.

Message 4 of 16
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Can' t print labels today, July 20, 2022

Just printed one off with no issue. Maybe fixed or a regional server issue.

- Roasting id
Message 5 of 16
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Can' t print labels today, July 20, 2022

 

@nsjensen There are other threads on this issue and many have noted that clearing cache, cookies and history fixed the problem.  My sister tried that and now it works for her.  Good luck!

Message 6 of 16
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Can' t print labels today, July 20, 2022

I've been trying to print labels since last night and still can't.

Message 7 of 16
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Can' t print labels today, July 20, 2022

Also... clearing cache, cookies and history did not work.

Message 8 of 16
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Can' t print labels today, July 20, 2022

The page wouldn't open in Google Chrome but worked in FireFox for me.

Message 9 of 16
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Can' t print labels today, July 20, 2022

I started having issues at that same time.  I can now print labels, but I do not get the receipt & I see no option on "how" to add the receipt portion.  Frustrating indeed!!!

Message 10 of 16
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Can' t print labels today, July 20, 2022

7/26 - Issue popped back up for me today.  This is immensely frustrating.

Message 11 of 16
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Can' t print labels today, July 20, 2022

I haven't been able to print labels since about that time and it's still broken today (7/27). Had to open an account with Pirateship.com in order to process my orders.

Message 12 of 16
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Can' t print labels today, July 20, 2022

Mine has not worked for a week...since last wed the 20th. Really impressed with the way ebay gets right on these problems. And how they answer the questions about them....NOT!!!!

Message 13 of 16
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Can' t print labels today, July 20, 2022

I have been having this problem for a week. They say my payment options for the label can't be loaded on the website. I had to go to my app and purchase a label and then have them emailed to me and printed. Couple extra steps...its annoying, but at least I can ship. Why is this still going on? Doesn't ebay have anyone that knows how to fix this? You would think....

Message 14 of 16
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Can' t print labels today, July 20, 2022

If you are able to purchase and print postage using a private or incognito browser window, try clearing your cache in the original browser.

 

https://community.ebay.com/t5/Selling/Can-t-print-shipping-labels/td-p/33085482

 

Otherwise, you may be able to print using the "Bulk" label feature, described here:

 

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Label-Paying-amp-Printing-failure-work-aro...

 

Or you may be able to print labels using a third party service such as PayPal or Pirateship.

Message 15 of 16
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