07-20-2022 11:53 AM
Having issues printing labels today. Different problems for each package but nonetheless can't print them. Did get one printed - but did not include receipt. All packages due out today. Anyone else?
Solved! Go to Best Answer
07-28-2022 12:11 PM
Okay, looks like it was a browser caching issue for me. I got in a new order, tried to print postage in Chrome, no go. Brought up the same order in Firefox, and the Purchase Postage button does appear and is not greyed out like in Chrome.
Went back into Chrome, cleared out data and cache for 4 weeks back. Closed the Chrome application and reopened it. Went back to my orders page, and now the Purchase Postage button is clickable.
So try a different browser, and it it shows up fine there, then it's probably time to clear your cache on the browser where it didn't work.