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Can anyone give me some advice what to do in this situation?

Hi people.

I am absolutely desperate. I need some help, I do not know what to do.

For the first time, I feel so insecure and unprotected on E-bay.

I have ordered & paid via paypal some products (more than 5 in total) from hookbook8 seller at 5th November this year.

There was couple separated buying orders. In total, I spent more than 16 Euros. 

Here is the problem: When I wanted to check my purchase, I saw (for the first time of my life) that SELLER IS NO LONGER REGISTRED ON E-BAY !!! (look the picture I posted) 

So, what If I am going to receive defected item, or wrong item, or if I don't receive item, who will give me refund or replace damaged item??? What to do in situations like this??? Can seller just take our money and leave E-Bay? People, this could be fraud !!!

Any comment, advice, or anything is very welcome !!! Thank you Cat Sad

Message 1 of 4
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Can anyone give me some advice what to do in this situation?

Just open a INR (Item not received) case on eBay and get a refund. EZ PZ

 

On the 3rd day with no results, ask eBay to step in (but they typically refund in 48 hours or less).

 

The is US advice BTW

Message 2 of 4
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Can anyone give me some advice what to do in this situation?

First Calm down.

 

File a claim for item not received. You will get your money back. Sometimes you cant find the transaction on Ebay, then go to PayPal and file.

The Race is over
The Rats won.
Message 3 of 4
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Can anyone give me some advice what to do in this situation?

Tracking number doesn't work.

The seller hasn't made "estimated delivery" , so I do not know when I should expect those packages Cat Sad

Message 4 of 4
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