11-21-2017 03:11 PM
Hi people.
I am absolutely desperate. I need some help, I do not know what to do.
For the first time, I feel so insecure and unprotected on E-bay.
I have ordered & paid via paypal some products (more than 5 in total) from hookbook8 seller at 5th November this year.
There was couple separated buying orders. In total, I spent more than 16 Euros.
Here is the problem: When I wanted to check my purchase, I saw (for the first time of my life) that SELLER IS NO LONGER REGISTRED ON E-BAY !!! (look the picture I posted)
So, what If I am going to receive defected item, or wrong item, or if I don't receive item, who will give me refund or replace damaged item??? What to do in situations like this??? Can seller just take our money and leave E-Bay? People, this could be fraud !!!
Any comment, advice, or anything is very welcome !!! Thank you
11-21-2017 03:17 PM
Just open a INR (Item not received) case on eBay and get a refund. EZ PZ
On the 3rd day with no results, ask eBay to step in (but they typically refund in 48 hours or less).
The is US advice BTW
11-21-2017 03:17 PM
First Calm down.
File a claim for item not received. You will get your money back. Sometimes you cant find the transaction on Ebay, then go to PayPal and file.
11-21-2017 03:30 PM
Tracking number doesn't work.
The seller hasn't made "estimated delivery" , so I do not know when I should expect those packages