We all know the vast majority of buyers are honest buyers. However, some buyers are cheaters and don't understand that their dishonest actions will affect other peoples. I was offering Free shipping for $50 or more and Free Return on almost all items. Because from my experience most of my customers were honest and didn't have much issues. However, recently I felt some people are cheating me and taking advantage of my free returns. How?
For example: Because I was offering free shipping on certain amount, like $50 or $100 order value. Then, because I had Free Returns, so the buyers bought the amount to Free Shipping. Then, keep 1 item and return the rest since it is Free Return. Couple days ago I had one customer from HI, who purchased $150, I shipped them priority mail for $6.35, then, when the buyer received the items, kept one of them and returned the rest. So, I had to buy another return label for 4 lbs. and cost me another $6.56. Therefore, I felt people like her ripping me off and don't realize we the sellers depend on dimes and nickels. We work so hard and spend 10-12 hours a day and invest our time, money and health to work and be able to pay our bills. But, people like that rips us off and treat us like trash. We don't get these things for Free. Plus, the items I sell are handmade and real people make them one by one. Many refugee families in Pakistan/Afghanistan border depend on my small business. I hope eBay looks into this kind of issues
From Today, I have suspended Free Returns. I cannot afford to keep losing money.
