Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

How to delete USA from site preferences.

Hi.I'm registered with ebay.com in Japan and i am trying to remove USA from my site preferences. I cannot post there due to the post office restricting some countries that i cannot send to. When i go into North America as a region and try to delete U...

User avatar by Adventurer
  • 300 Views
  • 11 replies
  • 0 helpful

Resolved! No shipping services available.

Hello, I am very new to ebay selling but I have sold 2 items and when I go to print the shipping labels, Both items say "Failed to obtain services from carriers.Sorry, we could not find a shipping service for these addresses." The adresses are differ...

User avatar by Adventurer
  • 24051 Views
  • 9 replies
  • 0 helpful

Buyer issued unfair refund

The buyer requested that the item be shipped in 2 days, but I listed on the description of my item page that it will take somewhere between 3-10 business days to ship. After the 2 days was up, he issued a refund without even notifying me, and I had a...

Fraud

I bought thru eBay Motors 2008 Cruiser Funfinder x230...order # 792767304092...they asked to pay $1,600 vía eBay cards which I did...and the next day was asked for $800 for the shipping that it was refundable as soon as the 5 day trial period...have ...

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Why did seller use Bluecare express shipping?

I purchased an item off ebay a couple days ago, got a notification that it was shipped and saw it was through bluecare express. It said there was a possible delay in delivery due to arrival at incorrect carrier facility. Then it said it departed from...

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Buyer filing a "missing parts" return for a used item not having original box and instructions.

Sold a jewelry cleaner, very clean, fully functional. Very clear photos of the item and very clear listing. USED. Buyer files a return for missing parts :"I am extremely disappointed with this purchase. The item was sent to me without an original box...

Will my Packagas get deliverd even if they are deliverd under an obviusly fake name?

Hello Everyone, I am worried about something. My email has the fake name "Pie Man" (don't judge I was 13) listed as my first and last name. Even though I told eBay to call me by my real name, It says my real name in the Emails I get but it uses my fa...

Resolved! I'm about to ship a package but...

I noticed that there's something that shouldn't be sent.I already packed duly and attached USPS shipping label created on eBay.However, to take the thing out from the package, I had to cut the tape sealing. Is it Ok to drop it for shipping?The lable ...

Common post, but status still just says "tracking label provided" and no seller response

I ordered an item with this tracking label- 9405511699000497163816. I ordered it on May 4th, and received the label on May 6th confirming it had been shipped. It is supposed to arrive between may 8th and may 12th, and I realize that that date is stil...

User avatar by Adventurer
  • 169 Views
  • 4 replies
  • 0 helpful

Returned Item to buyer and buyer lies about receiving it

I love Ebay I never had an issue on ebay before on returning items; however I am shock with this issue. I bough some clorox wipes two weeks ago for $150.00 since I have respiratory problems and very weak inmune system. I tried to cancel them because ...

Voided USPS shipping label - have not yet received a refund

Not sure what to do. Have a VOIDED shipping label from March 17-2020 Which was voided immediately after printing it & realized I had not added shipcover ins-- Have not yet received the refund from USPS. The tracking shows the label was not used & sho...

Shipping large items freight help

Ok so I have an item that I want to sell via eBay that is of decent size, box is 24” x 32” x 36” and roughly 80-90 lbs, and want to know how other sellers generally go about selling and shipping larger items that require freight shipping. It’s a $250...

selling an item to someone in Russia

Hello room please help if you can,I am selling an item and a person in russia contacted me wants know if I would send to Russia and what would it cost ,I dont know what to say, there is a cost for shipping and what about customs, i have not had a cus...

User avatar by Adventurer
  • 291 Views
  • 3 replies
  • 0 helpful

Why is eBay charging the seller a commission on shipping charges they collect from the buyer?

I sold a larger item that cost a lot to ship. I calculated the actual shipping charge which the buyer paid for. Until this larger item sold I had not noticed I was being charged a commission by eBay on the shipping charges. How is it fair that you ha...

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