Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Help

Trying to ship my orders, and received the following error message- Notifications - An internal error occurred. Has any other sellers received this message? How to remove this error message? Any help would be appreciated!

Resolved! Return accepted, but not received

Hi guys, looking for a little info... A buyer informed me that an item I sold didn't work correctly. I accepted a return, but the return was due by July 20 and hasn't been returned (ebay shows that it hasn't been shipped). If I read right, ebay shoul...

User avatar by Adventurer
  • 343 Views
  • 6 replies
  • 0 helpful

Ebay Intl Shipping Printing Wrong Destination Labels

I think there is a problem with the Ebay Intl Shipping and their labels. I sold a single item to Customer A in Canada and shipped it May 28th. I sold a different single item to Customer B in Canada and shipped it June 3rd, I distinctly remember this ...

Item not received due to COVID restrictions

On 17 April, I bought DIOR CAPTURE TOTALE LE SERUM MULTI-PERFECTION SERUM 50ml New IN WHITE Box AGE, from a seller by the name thotan6. Due to the COVID-19 situation the item has not reached Bulgaria at all, which I came to know later. Since there wa...

Resolved! settlement of full refund fraud cases.

Hi guys.I am about to tell you an event that happened to me a while ago.I recently purchased a pottery marked with the Korean Joseon Dynasty from the seller merharba1.The seller told me that the ceramics from the Joseon Dynasty were certain.After rec...

Resolved! Entrega de Mercadora

Fiz uma compra, chegou no Brasil, passou um mês aqui, e agora a transportadora esta devolvendo ao pais de origem, não entendi qual o problema.

Pedido estancado

He realizado un pedido que ya va para 5 meses y he realizado reclamos o devolución de mi dinero por no haber recibido mi pedido pero ebay no se ha interesado en solucionar mi problema. por lo cual he abandonado esta pagina y tampoco la recomiendo.

RETURN IN 30 DAYS

I AM BEING TRAPPED BY EBAY SELLER POLICY WHICH IS AUTOMATICALLY PRINTED THE POSTAGE LABELI NEVER ACCEPTED THE ITEM THROUGH COURIERS OR DELIVERY AGENCY .ALL IS DONE BY EMAIL CAUSE THAT IS SOFTWARE.THE SOFTWARE ISN'T WORK ON MY PCI NEED RETURN THAT AND...

User avatar by Enthusiast
  • 216 Views
  • 3 replies
  • 0 helpful

Seller dashboard latest Return Rate Increased with no open return case in more than 3 months

I am expecting a lower Seller return rate from 1 .54% to much lower for I have no return case opened for more 3 mos but instead it went up to 1.6% . I have some good sales & still don’t understand how the return rate is being computed . Does anyone h...

User avatar by Adventurer
  • 188 Views
  • 1 replies
  • 0 helpful

Inquiry on the Return Process

Hello! I bought a patch from a seller and when I received I noticed a stray thread that took away from the overall look of the patch. I ultimately chose to return it. I gave the Seller a heads-up with an email and there was no issue in returning it. ...

Unresponsive Seller About Shipping

Hi guys. I seem to have a first time where a eBay seller seems to stall the shipping of an item I bought from him. I don't feel like there should be anything hindering the seller from shipping. He has responded to a couple of my messages about seeing...

User avatar by Adventurer
  • 272 Views
  • 4 replies
  • 0 helpful

Resolved! Seller refuses from receive return because of customs reasons

Hi!The seller from China sent me a wrong item. I started a return. Seller agreed. He sent me the address and phone. I printed this address on the envelope and set estimate in USD and agreed all of this (by photo) with the seller in ebay chat. Then I ...

fedex overcharged me nearly $1000

PLEASE SOMEONE HELP!!!this has been going on for a month now and i shipped out an item that was 70lbs but fedex overcharged ebay who over charged me because fedex weight was 394lbs when in fact it was only 70lbs and it cost me a total of nearly $1200...

User avatar by Adventurer
  • 1789 Views
  • 26 replies
  • 0 helpful

Deadline opening a case in case of non delivery

Hi, I ordered an item on May 23 2020 and the Estimated delivery is Jun 30 - Aug 07. Till now i didnt receive the order.I discovered that the deadline to open a case is only 45 days and ended Jul 07, 2020. So finished already.A joke because I never re...

User avatar by Not applicable
  • 243 Views
  • 4 replies
  • 0 helpful
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