So I have had a few returns now and it seems even though they have been returns similar to item not as described they are automatically accepted. So what is the deal with returns now, when am I being charged for the return shipping label and when are the buyers paying return shipping.
Today I have a wrong item sent return(claims I sent wrong size, I admit mistake in the past however now double check to avoid this!), it was accepted automatically. I see no indication anywhere on the return that I was charged for shipping. Is this on ebay now or what? I know the buyer will not be satisfied paying shipping
I can't tell the tree's from the forest anymore in ebay's war against amazon. Yes I want ebay to be larger then amazon, ok I will pay money for returns and try my best to swollow the 1-2 times a week anger of the ~20% of buyers that abuse returns. But what is the sense of changing this stuff without us having a rundown of everything. I am not stupid and like to know exactly what is going on with these changes. So what is the deal, are we in for a treat and ebay is paying for buyers who have too many item not as described returns and they are ON THEIR WAY TO A BAN, or are sellers going to eat more of return costs? I am fine either way, I am trying to focus on profits only and filter out anger from people abusing returns. And from what I have seen returns are very little in total compared to profit, it is just the anger that people will do to save a few dollars in shipping after ordering things in their mistake.
