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My order

I ordered from eBay since 9 September 2018 and I didn’t receive anything  I ordered 2 coffe (99$) and (119$) both from the same seller tried several times to contact the seller with no response please check and inform thank you

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My order

You can't place an order with Ebay, as Ebay doesn't sell anything.  Ebay is the site in which individual sellers sell stuff to individual buyers such as yourself.

 

You need to file a claim with Ebay for Item Not Received.  The sooner the better as it as been a long time since you paid.  Doing this may not help you get the item, but it sure will help you to get your money back.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 7
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My order


@mam98031 wrote:

You need to file a claim with Ebay for Item Not Received.  The sooner the better as it as been a long time since you paid.  Doing this may not help you get the item, but it sure will help you to get your money back.


^^ This

 

On eBay, you have 30 days past the date that the item was to be delivered to file a claim.  You can also file a claim on PayPal for up to 180 days after your order.

 

Post back in this thread if you need more details on how to file a claim.

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My order

My order


@orangehound wrote:

@mam98031 wrote:

You need to file a claim with Ebay for Item Not Received.  The sooner the better as it as been a long time since you paid.  Doing this may not help you get the item, but it sure will help you to get your money back.


^^ This

 

On eBay, you have 30 days past the date that the item was to be delivered to file a claim.  You can also file a claim on PayPal for up to 180 days after your order.

 

Post back in this thread if you need more details on how to file a claim.


Thank you, I am aware of this.  The OP is from Bahrain.  I do not know what the ETA on delivery was on the purchase record.  Ebay does give international sales more time than a domestic sale.  So the OP may very likely still have time to file on Ebay.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 5 of 7
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My order

The OP should  be able to get the estimated  delivery date by going to the  View Order Details for the items they have purchased.

 

And there is a very good chance the 30 day window  has  closed for opening an INR case through eBay - PayPal is the next step.

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
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My order


@johnrj1226 wrote:

The OP should  be able to get the estimated  delivery date by going to the  View Order Details for the items they have purchased.

 

And there is a very good chance the 30 day window  has  closed for opening an INR case through eBay - PayPal is the next step.


Maybe yes, maybe no.  It is an international sale and I have no idea of what the estimated ETA was on the order, but they are always a lot longer than if it was a domestic sale.  But if the OP can't file in Ebay, they can certainly file in PP if they used PP, or they can do a chargeback on there credit card.  The OP has options that are still availble for them.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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