eBay

crickett1015 · ‎04-09-2021

It has just come to my attention that eBay is keeping the difference between actual shipping charges and what is paid by the buyers. For example, I sold an item and the shipping charge paid by the buyer was $21.85 but according to my recent payout detail I received from eBay the actual FedEx charge was only $19.74. It appears that eBay is keeping the difference. TOTALLY UNACCEPTABLE!!! MORE RIPPING OFF THE SELLERS!!! I state in my listings that I refund the excess paid on shipping back to the buyer AN I DO. I only ship via FedEx. With this new way eBay now has in place I can not do refunds until I receive the payout details from eBay. It's bad enuf they charge us a percentage of what the shipping costs are, we can not control that but now this?????????????? Time to get a good attorney and start a class action suit against eBay for all their crooked, underhanded ways of charging us for these items or keeping our monies.

Any comments???????????????

magic*moonbeams · ‎04-09-2021

I don't disagree that sellers are getting ripped off and need to stand up and rise up and demand a change here...

I myself am confused by the new fee list, charges, everything else.. they are NOT self explanatory as far as I'm concerned, and things that aren't simple are usually hiding something.... IMHO...

That said.. was the different between what the buyer paid for shipping and what eBay said was the actual charge the FVF they charged out of the shipping cost? Because when I look at my amount that's going into my future "payout" vs the total price the buyer paid, sometimes I'm like, that can't be right....

But when I look at my expenses and overview in this new seller Hub I was forced into (and now a little glad I was because now I see things more clearly in some cases)... after shipping and fees, I'm clearing maybe 60% on my sales... that's lame.

IDK, I do mostly free shipping.. I think it is ridiculous that eBay charges a FVF out of the shipping cost (though I DO agree with why they had to start doing that... because people were charging like $5 for an item and $20 for shipping instead of $20 for the item and $5 for shipping, as a way to circumvent FVF's... but it still stinks it royal for honest sellers... I also have a beef with them charging tax on shipping costs for USPS shipping services, cause if I go to the PO, they don't charge me tax on whatever I pay to ship the item.... so where is that money going, eBay's pocket? I'm waiting for an answer on that one...)

Anonymous · ‎04-09-2021

Are you 100% sure ebay is not crediting the buyer?

I recently got a weird refund so maybe it is.

I don't know for certain, just throwing that out there.

releasethekraken_1 · ‎04-10-2021

@crickett1015 wrote:
It has just come to my attention that eBay is keeping the difference between actual shipping charges and what is paid by the buyers. For example, I sold an item and the shipping charge paid by the buyer was $21.85 but according to my recent payout detail I received from eBay the actual FedEx charge was only $19.74. It appears that eBay is keeping the difference. TOTALLY UNACCEPTABLE!!!

eBay isn't keeping the difference; YOU'RE keeping the difference. The buyer pays you whatever you charge them for shipping; you then pay whatever you need to pay for postage. If postage costs less than the buyer paid you, then you get to keep the difference, or refund it to the buyer. If postage costs more than the buyer paid you, you have to make up the difference.

This is the way it has worked since eBay added the ability for sellers to buy postage here. Why do you need the payout details if you already know A) what the buyer paid you, and B) what you paid to ship the item?

What an absurd accusation. Sure, see a lawyer about starting a class action. Everyone else is doing that for one bizarre reason or another.

gph-books · ‎04-11-2021

What I have found with the new managed payments is that the funds paid for by the buyer for both the item and shipping are being paid out on the next available payout date. Since FedEx charges come through at a later date you are just seeing the fedex charge for the item you were previously paid for.

Go to your payments tab, select reports, modify the dates to include the period of time you want to review, and create a report. This is going to give you an Excel download with all transactions included.

Column R is your Item ID and Column S is your Transaction ID which are consolidated in column D (Legacy order ID) of the Column B (Type) equaling order. Compare this Leagacy Order Number to the Column C (Order Number) of the Column B (Type) equals Shipping Labels. This will help you to compare the order charges with the shipping charges.

Columns M and N include information on the Date of the payout and the Payout ID. With Fedex charges this will normally occur on separate payouts.

By reviewing the Order charges and the payout date compared to the shipping charges you should see that you received the full payment for the item plus shipping charged to the customer minus the fees and then where later charges for the shipping fees.

These are showing as separate transactions and can be difficult to understand if you do not know what you need to be looking for. I hope this helps you with locating the difference between what the buyer paid for shipping and what you paid for the shipping.

ziraape · ‎04-17-2021

agreed. its **bleep** that they charge us a fee for shipping cost. it basically cancels out our shipping dicount. i dont get to keep the shipping i dont see how they think they should fairly get to charge us for it. the fees are to high anyway but to cheat us like that is just sickening. ebay makes akilling off of us,whats with the greed, greed is whats killing the commom sense of the world. i dont undestand how ppl can be so greedy, everywhere its all about how to screw ppl out of as much money as possible, the richer they get the more they cheat poor ppl to get more from them. humans have become a horrible race, evil and beastly to each other,

Anonymous · ‎09-26-2021

That is incorrect. When a buyer pays for shipping they get charged and you get the money. You then pay for shipping yourself and if it is cheaper you are the one that has the extra money that was paid by the buyer not eBay. You could keep the money or get some brownie points from the buyer and refund the difference.

releasethekraken_1 · ‎09-26-2021

@Anonymous wrote:
That is incorrect. When a buyer pays for shipping they get charged and you get the money. You then pay for shipping yourself and if it is cheaper you are the one that has the extra money that was paid by the buyer not eBay. You could keep the money or get some brownie points from the buyer and refund the difference.

That was all made clear five months ago. No need to bring up an old thread to repeat what’s already been said.

wastingtime101 · ‎09-26-2021

GLORIOUS!

fab_finds4u · ‎09-26-2021

Sales tax on shipping.

That money is sent to the buyer's state because that state charges sales tax on the item cost and shipping.

releasethekraken_1 · ‎09-26-2021

@fab_finds4u wrote:
Sales tax on shipping.
That money is sent to the buyer's state because that state charges sales tax on the item cost and shipping.

Once again, NECRO THREAD FROM APRIL.

fab_finds4u · ‎09-26-2021

Lol I should have been clued in when I saw that that dang Zombie!

48hrs-clothing · ‎09-26-2021

All charges applied by eBay are published and you can see a detailed breakdown of all transaction charges in manage payments." Payments, recent transaction see all, View".

In my experience I have never found eBay to be as you say " crooked, underhanded ways of charging us for these items or keeping our monies".

ridgerunner1988 · ‎10-24-2021

Ebay is charging me and the buyer the exact same amount of shipping can they do this? For example I sale something and the shipping cost is $3.19 Ebay takes that amount $3.19 from me and the buyer. Plus I'm paying the 12.55% Ebay already charges. This is a major rip-off if I sale something for 10 I end up making o ly a little over 5 dollars.

pjcdn2005 · ‎10-25-2021

@ridgerunner1988 wrote:
Ebay is charging me and the buyer the exact same amount of shipping can they do this? For example I sale something and the shipping cost is $3.19 Ebay takes that amount $3.19 from me and the buyer. Plus I'm paying the 12.55% Ebay already charges. This is a major rip-off if I sale something for 10 I end up making o ly a little over 5 dollars.

As mentioned earlier on this thread, the buyer pays you the seller (not ebay) for shipping and then you pay the shipper.